DBH - eOne Software Products

The Ohio Department of Behavioral Health is soliciting bids for specific eOne software products and subscription renewals. The required items include an eOne extender Standard Maintenance Renewal for the period of November 18, 2026, through November 17, 2027, an eOne Popdocks Subscription Renewal for Smartlist and Viewer, and an eOne SmartConnect Business Tier subscription with five connections. The SmartConnect package includes features such as processing up to 100,000 records per month, a scheduler frequency of up to once every five minutes, unlimited integrations, dual use for both cloud and on-premise Excel add-ins, introductory training, and ten days of rolling process logging history. The contract will be awarded to the lowest-cost responsive and responsible supplier, provided they are an authorized eOne Partner. Bidders must include all costs for delivery, setup, and warranty within their submission, and all pricing must align exactly with the OhioBuys item grid to avoid disqualification. Substitutions are not allowed unless explicitly authorized, and in the event of a tie, the award will go to the first valid bid received. All vendor inquiries must be submitted through the official Inquiry Field in OhioBuys, as other communication channels will not be recognized.