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This Sources Sought opportunity from Department Of Defense was posted on July 14, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Dedicated Commercial ISP Circuit Installation and Service - Hill AFB

Closed
FA820426_SSS_ISP_ServiceFederal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 517111
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FA9301 Aftc Pzio

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DEADLINE

in 12 days
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Enterprise Customer Experience 2 (ECX) 2 - Request for Information (RFI)
Solicitation # 70SBUR27I00000002
The Department of Homeland Security, through United States Citizenship and Immigration Services, has issued Request for Information 70SBUR27I00000002 for the Enterprise Customer Experience 2 project. This effort is a recompete intended to identify capable vendors for a replacement contract to provide a FedRAMP Moderate authorized cloud-based Contact Center as a Service solution. The required system must support approximately 1,500 agents and 15 million annual calls across three business units: the Verification Contact Center, External Affairs Tier 1 and 2, and the Language Services Section. Key technical requirements include omnichannel support for voice, IP-TTY, web chat, email, and SMS, as well as AI capabilities, intelligent call routing, and interactive voice response systems. The solution must maintain 99.99 percent availability and integrate seamlessly with Salesforce CRM, ServiceNow, and internal USCIS databases. The government is utilizing this market research to determine the appropriate contract vehicle, evaluate if small businesses can perform the work, and decide on potential set-asides. Interested respondents must provide a vendor profile including business size, socioeconomic category, and existing government contract vehicles. Responses are limited to 15 pages and should emphasize real-world production experience from the last three years rather than marketing materials. Compliance with federal and DHS regulations regarding cybersecurity, information security, and Unbiased AI Principles is mandatory. While a formal period of performance and contract value have not yet been established, the agency is seeking industry input on consumption-based pricing models and evaluation factors for the eventual award.
USCIS Contracting Office(erbur)

POSTED

3 days ago

DEADLINE

in 4 days

AI Contract Overview

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The Department of the Air Force at Hill Air Force Base, Utah, is seeking potential vendors for a dedicated commercial Internet Service Provider (ISP) circuit to support isolated government communications, separate from the existing AFNet infrastructure. This requirement calls for a turnkey solution including the installation and ongoing maintenance of a 10 Gbps fiber optic connection with low latency, three publicly routable static IP addresses, and complete physical and logical isolation from military networks. All work must comply with military telecommunications standards, and contractor personnel must be U.S. citizens, escorted at all times on-site, and capable of bringing the circuit fully online within 15 days of contract award. The contract scope includes a one-year base period with four optional years, during which the vendor is responsible for continuous service, maintenance, and outage resolution. This is a sources sought notice, not a solicitation, aimed at gathering market research to assess vendor capabilities and determine whether the acquisition can be structured as competitive or a total small business set-aside under NAICS code 517111. Interested parties, particularly small businesses including 8(a), HUBZone, SDVOSB, and WOSB concerns, are requested to submit a capability statement detailing their company information, CAGE and UEI codes, past performance with similar government or commercial projects, and confirmation of their ability to meet the technical, timing, and security requirements. Responses must include whether services are available on existing government contracts and are due by July 29, 2026, to specified email addresses. The full Statement of Work, which contains Controlled Unclassified Information, will only be released upon request after verification of CAGE code and company name via secure channels.

General Info

Department of the Air Force seeks vendor for 10 Gbps isolated fiber circuit with static IPs, U.S. citizen personnel, 15-day deployment, one-year base plus four option years.

NAICS

517111 - Wired Telecommunications Carriers

Place of Performance

NIBLEY, UT, USA

Set-Aside

NONE

Documents

0

No documents available

Documents will appear here when they are available.

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Timeline

PhaseClosed
Posted

Sources Sought

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Defense → FA8204 Afnwc Pzbg
Contacts2 people available
OfficeHILL AFB, UT, 84056-5837, USA
Office AddressHILL AFB, UT, 84056-5837, USA
Contacts

Full Description

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SOURCES SOUGHT SYNOPSIS


Title: Dedicated Commercial ISP Circuit Installation and Service – Hill AFB
Program Name: AFNWC Commercial ISP
Notice Type: Sources Sought
NAICS Code: 517111 (Wired Telecommunications Carriers)
Product Service Code (PSC): DG11 (IT and Telecom - Network: Telecom Access Services)


1.0 INTRODUCTION AND DISCLAIMER


1.1 NOTICE: This is not a solicitation but rather a Sources Sought Synopsis to determine potential sources for information and planning purposes only.


1.2 The purpose of this Sources Sought is to conduct market research to determine if responsible sources exist, to assist in determining if this effort can be competitive and/or a total Small Business Set-Aside. The proposed North American Industry Classification Systems (NAICS) Code is 517111, which has a corresponding Size standard of 1,500 employees.


1.3 The Government will use this information to determine the best acquisition strategy for this procurement. The Government is interested in all small businesses to include 8(a), Service-Disabled Veteran-Owned, HUBZone, and Women-Owned small business concerns. The government requests that interested parties respond to this notice if applicable and identify your small business status to the identified NAICS code.


1.4 This notice is issued solely for information and planning purposes and does not constitute a solicitation or a promise to issue a solicitation in the future. The Government will not pay for any information or administrative costs incurred in response to this notice. All costs associated with responding to this notice will be solely at the interested party’s expense.


2.0 BACKGROUND


The Department of the Air Force at Hill Air Force Base (AFB), Utah, has a requirement for a dedicated, high-speed commercial Internet Service Provider (ISP) connection. This circuit is required to support isolated government communications and must be entirely independent of the existing base network (AFNet).


3.0 REQUIREMENT DESCRIPTION


The Government requires a turnkey commercial ISP solution. The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items necessary to perform the installation and ongoing service.


Core Technical Requirements:


  • Bandwidth & Throughput: Provide a dedicated, low-latency fiber optic 10 Gbps internet connection. The service must be uninterrupted for the duration of the contract.
  • IP Addressing: Provide at least three (3) publicly routable static IP addresses.
  • Network Isolation: The commercial circuit must be completely physically and logically separated from the AFNet.
  • Installation Standards: All work must comply with recognized industry practices, equipment manufacturer instructions, and standard military facility telecommunications criteria (including applicable UFC and ETL standards for interior cabling and electrical systems).
  • Personnel & Security: All contractor personnel performing on-site work must be U.S. citizens. Personnel will be escorted by government staff at all times while in the secure facility. Normal working hours are 0700 to 1600 Monday through Friday.
  • Implementation Timeline: The circuit must be fully installed, tested, and operational no later than fifteen (15) days after contract award.
  • Period of Performance (PoP): One (1) Base Year plus four (4) Option Years.
  • Maintenance: The Contractor shall be responsible for all maintenance and outage management for the commercial ISP circuit.

4.0 CONTROLLED DISTRIBUTION OF THE STATEMENT OF WORK (SOW)


The full Statement of Work (SOW) for this requirement contains Controlled Unclassified Information (CUI) regarding specific facility locations and mission support details. It is not available for public download.


Interested vendors must request the SOW directly from the Contracting Officer via email. To receive the SOW, vendors must provide their CAGE code and Company Name. Once verified, the Government will provide the full SOW via secure transmission (e.g., DoD SAFE).


5.0 REQUESTED CAPABILITY INFORMATION


Interested parties are requested to submit a Capability Statement demonstrating their ability to meet the technical requirements outlined in Section 3.0. Responses should be concise and include:


A. Company Information:


  • Company Name, Address, and Point of Contact (Name, Title, Phone, Email).
  • CAGE Code and Unique Entity Identifier (UEI).
  • Identified Small Business Status under NAICS 517111 (e.g., Small Business, 8(a), HUBZone, SDVOSB, WOSB).

B. Past Performance & Experience:


  • Provide a description of similar services offered to the Government and to commercial customers for the past three (3) years.

C. Teaming Arrangements (If Applicable):


  • Provide details of any anticipated teaming arrangements.
  • Delineation of Work: Any responses involving teaming agreements should clearly delineate between the work that will be accomplished by the prime contractor and the work accomplished by the teaming partners.

D. Technical Capability:


  • A brief description of your company’s capability to provide a dedicated 10 Gbps fiber optic circuit to Hill AFB, UT.
  • Confirmation of the ability to provide the required three (3) static IP addresses.
  • Confirmation of your ability to meet the 15-day operational installation timeline.
  • Indicate whether your services are available on existing Government Wide Acquisition Contracts (GWACs), GSA Schedules, or other enterprise contract vehicles. If so, please provide the contract number(s).

6.0 SUBMISSION INSTRUCTIONS


Responses to this Sources Sought must be submitted electronically via email.




Please format the subject line of your response email as follows: "Sources Sought Response: Dedicated ISP Hill AFB - [Your Company Name]".

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