Defibrillators and Monitors - Worry Free Service Plan

The City of Orlando, through its Fire Department, issued a sole source solicitation (S25-0338) on March 21, 2025, seeking to procure a three-year “Worry Free Service Plan” for professional defibrillators and monitors from Zoll Medical Corporation. Zoll has been identified as the exclusive source for this service plan, part number 8778-89033-WF, which covers maintenance and support to ensure the operational readiness of the medical devices over the contract term. The solicitation explicitly invites other potential suppliers to submit product information and statements of qualifications if they believe they can provide the same service, with a deadline for responses on March 28, 2025. Communications and submissions are handled exclusively via email to the designated Purchasing Agent, Tracie Brown. The contract documentation lacks detailed pricing, line items, or quantitative specifics but centers on acquiring uninterrupted support and service for critical emergency medical equipment in Florida. The procurement does not incorporate formal Federal Acquisition Regulation (FAR) clauses, special contract requirements, or structured evaluation criteria, as it is a sole source award based on exclusivity. The Place of Performance is Florida, with acceptance occurring at the Orlando Fire Department. The notice and solicitation emphasize the proprietary nature of the service plan, and no alternative providers have been identified to date. The contract administration information is limited, with no specified invoicing methods or detailed accounting data, while the contact for all inquiries and submissions remains the Purchasing Agent. The documentation highlights a procedural, non-competitive approach to ensure continuity of vital lifesaving equipment maintenance within Orlando’s emergency services.