This Solicitation opportunity from Government of Canada was posted on August 18, 2023. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Design and Development Learning Services for the Call Centres Design Team
Closed
100023212CanadaSubmission Closed
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
General Info
Agency
Government of Canada → Employment and Social Development Canada
NAICS
N/A
Place of Performance
*National Capital Region (NCR), CANSet-Aside
NONE
Documents
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Timeline
PhaseClosed
Submission Closed
Organization & Contact Information
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AgencyGovernment of Canada → Employment and Social Development Canada
Contacts1 person available
OfficeN/A
Organization / Agency
Government of Canada → Employment and Social Development Canada
Office AddressN/A
Contacts
Full Description
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To provide instructional design and development of training material to modernize current training in the Call Centre curricula. This includes, but is not limited to, the migration of several eLearning courses from a Captivate format to the Adapt Authoring Tool format as well as the production/creation of audio
recordings for the various Call Centre design team curricula.
A contract for Design and Development of Learning Services will enable the College to meet its operational objectives by allowing the outsourcing part of its functions in design for the Call Centre team.
The work consists of all phases of the instructional design and development processes, on an as and when requested basis, in consultation with, and subject to approval of the College.