This Solicitation opportunity from California was posted on May 11, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Development Review Team Customer Service Training

Closed

98450State & Local

Submission Closed05/21/2026, 09:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 611430

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AI Contract Overview

The contract involves the Sacramento County Community Services Agency's Development Review Team, which consists of around 250 staff members across Community Development, Transportation, and Water Resources departments. This team oversees land development projects in the unincorporated areas of Sacramento County, including planning, permitting, and construction inspections for residential and commercial developments. The initiative aims to enhance customer service as part of a broader effort to position the county as the best place to build in the region. Throughout 2025, the team focused on defining a customer service culture, with detailed insights available in an accompanying document. Titled "Development Review Team Customer Service Training," this solicitation was posted on May 11, 2026, with a response deadline of May 21, 2026. It is managed under the County Executive office in Sacramento, California. The contract seeks services or training to support the team's customer service goals. The primary contacts for this solicitation are Chelsea Bowman, Development Coordinator, and Lauren Clifford, Senior Contract Services Officer, both available for inquiries related to the project. The contract underscores Sacramento County’s commitment to improving stakeholder interactions and streamlining the land development process.

General Info

Sacramento County seeks customer service training for Development Review Team managing land development projects.

Agency

California → County ExecutiveView Agency

NAICS

611430 - Professional and Management Development TrainingView NAICS

Place of Performance

CA, USA

Set-Aside

NONE

Documents

(5)

RFP 98450 Development Review Team Customer Service Training

PDF•rfp

Development Review Team Customer Service Brochure - Four Pillars

PDF•other

Standard Consulting Agreement - Sacramento County

PDF•contract-document

RFP 98450 Development Review Team Customer Service Training

PDF•rfp

RFP Proprietary Information Agreement Attachment

DOC•2 pages•other

AI Contract Breakdown

Uniform Contract Format

Timeline

PhaseClosed

PostedMay 11

Solicitation

Response DeadlineMay 21

Deadline has passed

Submission Closed

05/21/2026, 09:00:00 PM UTC

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Organization & Contact Information

AgencyCalifornia → County Executive

Contacts2 people available

OfficeSacramento, CA, 95827, USA

Organization / Agency

California → County Executive

View Agency Profile

Office AddressSacramento, CA, 95827, USA

Contacts

Chelsea BowmanDevelopment Coordinator

contact@example.gov

+1 (555) 000-0000

Lauren CliffordSenior Contract Services Officer

contact@example.gov

+1 (555) 000-0000

Interested Companies (27)

Blanchard Training and Development

Escondido, CA

JS Crockett Consulting

Elk Grove, CA

INK Ventures

Sacramento, CA

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Full Description

The Sacramento County Community Services Agency provides a wide range of services that support constituents and the built environment of Sacramento County, including the review and oversight of land development activities. The agency's Development Review Team is composed of approximately 250 staff across three departments: Community Development, Transportation, and Water Resources. This team is responsible for overseeing land development projects and related activities, including planning, permitting, and construction inspections for residential and commercial development throughout the unincorporated County. Guided by direction from the Board of Supervisors and the Office of the County Executive, the Development Review Team set out to improve the customer service experience in pursuit of the team's larger goal of becoming the best place to build in the region. Throughout 2025, the Development Review Team spent considerable time and energy defining the customer service culture for which the team would like to be known. More information about the process and outcomes of the Team's culture-defining efforts can be viewed in Attachment C.

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