This Government Contract opportunity from Department Of Veterans Affairs was posted on April 23, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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DG01--Lenel Server Maintenance -Iowa City VA Health Care System

Awarded

36C26325Q0540Federal

Submission Closed04/02/2025, 12:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 541513

New

Managed Information Technology Services

Solicitation # managed-information-technology-services

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Managed Support and Help Desk ServicesThis subcontract opportunity, titled Managed Support and Help Desk Services, is a Small Business Set Aside under NAICS code 541513 for the Department of Veterans Affairs Network Contract Office 19. The selected provider will deliver technical support, system maintenance, and help desk services to prime contractors working on VISN 19 projects, with the primary place of performance located in Aurora, Colorado. The scope of work requires the management of service requests through a ticketing system, with a strict mandate to maintain a 95 percent resolution rate within established SLA timelines. Key deliverables include the successful resolution of support tickets and the submission of comprehensive monthly performance and issue reports to ensure operational efficiency and accountability.

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Broward County

POSTED

1 day ago

DEADLINE

in 5 days

General Info

Agency

Department Of Veterans Affairs → Network Contract Office 23 (36C263)

NAICS

541513 - Computer Facilities Management Services

Place of Performance

Set-Aside

NONE

Documents

36C26325P0605_1.docx

AI Contract Breakdown

Uniform Contract Format

Contract not broken down yet

CLEATUS splits the solicitation into Uniform Contract Format (UCF) sections: scope, pricing, deliverables, and evaluation criteria.

Timeline

1 update

PhaseAwarded

PostedMar 11

Combined Synopsis

Notice updatedMar 11

The notice title changed. The notice description changed.

AwardedOct 21

Contract was awarded

Submission Closed

04/02/2025, 12:00:00 PM UTC

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Organization & Contact Information

AgencyDepartment Of Veterans Affairs → Network Contract Office 23 (36C263)

Contacts1 person available

OfficeSaint Paul, MN, 55101, USA

Organization / AgencyDepartment Of Veterans Affairs → Network Contract Office 23 (36C263)

Office AddressSaint Paul, MN, 55101, USA

Contacts

Alberta MickellsContracting Specialist

contact@example.gov

+1 (555) 000-0000

Full Description

Lenel Software and Maintenance Contract Service for the Department of Veterans Affairs for the Iowa City VA Health Care System, to autorized OEM. This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in FAR Subpart 12.6, as supplemented with additional information included in this notice. This is a solicitation conducted using FAR Part 13 (Simplified Acquisition Procedures). This announcement constitutes the only solicitation, quotes are being requested. Solicitation number 36C26325Q0540 is issued as a request for quotes (RFQ). The solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular (FAC) 2019-02. This procurement is for Full and Open Competition. Prospective offerors must be registered and current in the System for Award Management (SAM) database at time of offer to the Government (https://www.sam.gov) and the Small Business Administration Veteran Certification website (Veteran Small Business Certification (sba.gov)). Quotes will only be accepted from responsible contractors. The NAICS code for the solicitation is 541513 with a size standard of 3,052 employees. A list of the contract line items, quantities, and units of measure are listed within the attached solicitation documentation. The VA anticipates one firm fixed price contract award to provide services to Iowa City VA Health Care System, 601 Highway 6 West, Iowa City, IA 52246-2209 FAR provisions 52.212-1, 52.212-2, and 52.212-3 apply to this procurement and are detailed within the attached solicitation document. FAR clauses 52.212-4, 52.212-5, 52.219-4, 52.225-2, 52.225-3, 52.225-3, 52.225-4, 52.225-5, 52.225-6 apply to this procurement and are included within the attached solicitation document. Additional requirements are listed within the attached solicitation document. The Defense Priorities and Allocations System (DPAS) does not apply to this acquisition. Technical questions on this solicitation are due via e-mail only to Alberta Mickells, Contracting Specialist, at Alberta.Mickells@va.gov no later than 10:00am Central Standard Time (CST), 03/14/2025. Quotes are due to the Contracting Office by 10:00am CST, 03/18/2025. Quotes are required to be emailed to Alberta.Mickells@va.gov prior to the solicitation closing date and time. It is the responsibility of the offeror to ensure their quote is received in its entirety by the Contracting Officer before the solicitation closing. Contact Alberta Mickells, Contracting Specialist, at Alberta.Mickells@va.gov for information regarding the solicitation.