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DoDDS-E IT Support Services

Active
HE1280-11-R-0003Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

NAICS

541519 - Other Computer Related Services

Place of Performance

Performance shall be within all Countries where DoDDs Europe has a presence, which includes but is not limited to: Germany, The, AE, DEU

Set-Aside

NONE

Documents

23

Attachment A - DoDDS Europe Locations

XLSX, High priority: read this firstspecifications
High

Attachment B: DoDDS-E Machine Types

XLS, High priority: read this firstspecifications
High

Attachment C: DoDDS-E Historical Workload Per Location

XLSX, High priority: read this firstspecifications
High

DoDDS-E Computer Naming Convention

PDF, High priority: read this first9 pages · specifications
High

DoDDS-E Image Development Procedure

PDF, High priority: read this first112 pages · specifications
High

HE1280-11-R-0003 Draft RFP for IT Support Services

PDF, High priority: read this first155 pages · rfp
High

Quality Assurance Surveillance Plan - IT Support Services (HE1280-11-D-xxxx)

DOCX, High priority: read this firstqasp
High

Attachment D: DoDDS-E Historical Workload

PDF, Low priority1 page · specifications
Low

Attachment G: ITSS Past Performance Certification

DOCX, Low prioritypast-performance
Low

DoDDS-E IT Support Services Pre-Solicitation Conference Slides

PDF, Low priority34 pages · industry-day
Low

DoDDS-Europe IT Support Services Draft RFP Q&A

PDF, Low priority16 pages · q-and-a
Low

DoDDS Europe Memo: 110V Electrical Installation and Maintenance

PDF, Low priority2 pages · other
Low

DoDDS-Europe Official Mailbox Guidelines

PDF, Low priority16 pages · specifications
Low

DoDEA Administrative Instruction 6600.01 - Computer Access and Internet Policy

PDF, Low priority22 pages · other
Low

ITSS Past Performance Questionnaire

DOCX, Low prioritypast-performance
Low

Appendix_A_6700_6.pdf

PDF

Appendix_C_Mailbox_Management.pdf

PDF

Appendix_G_Remote_Management.pdf

PDF

Appendix_H_Service_Desk_AutoAssign.pdf

PDF

Appendix_I_VPN_Access.pdf

PDF

Appendix_J_Automated_Network_Activity.pdf

PDF

Appendix_K_Static_IP_Assignment.pdf

PDF

Appendix_L_Public_Folders.pdf

PDF

AI Contract Breakdown

Uniform Contract Format

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Timeline

3 updates
PhasePresolicitation
Posted

Presolicitation

Notice updated

The notice description changed.

Notice updated

The notice description changed.

Notice updated

Notice details unchanged. Attachments may have changed.

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Organization & Contact Information

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AgencyDepartment Of Defense → Dodea Europe Region Office
Contacts1 person available
OfficeAPO, AE, 09136-9649, USA
Office AddressAPO, AE, 09136-9649, USA
Contacts
Andrew ChristenContract Specialist

Full Description

Show more
Update to HE1280-11-R-0003 as of July 6, 2011 The DoDDS Europe Information Technology Support Services Requirement, HE1280-11-R-0003, is hereby suspended until further notice. (End of update) ************************************************************** Update to HE1280-11-R-0003 as of May 6, 2011 In conjunction with draft Solicitation No: HE1280-11-R-0003, DoDDS Europe Information Technology Support Services, this announcement is amended to: 1. Electronically post the most current Questions and Answers (Q&A) document in response to written questions submitted by potential offerors; note that answers to security related questions will be posted at a later date once finalized. 2. Electronically post the Power Point Presentation utilized during the Pre-Solicitation Conference conducted 22 March 2011. 3. Officially notify industry that the Government's requirements have changed and these changes will be electronically posted via amendment of the draft solicitation at the appropriate time. 4. The original 30-45 day notice of the government's intention to publicize the RFP, resulting from this synopsis, is hereby rescinded until further notice. (End of update) ************************************************************** The Department of Defense Dependents Schools - Europe (DoDDS-E) intends to solicit a Firm Fixed Price, Labor-Hour, Requirements contract for non-personal services, on-site, day-to-day information technology support to all the DoDDS-E locations in Europe as well as enterprise support services to the DoDDS-E Administrative offices in Mainz-Kastel, Germany. Performance shall be within all Countries where DoDDs Europe has a presence, which includes but is not limited to: Germany, The Netherlands, Belgium, United Kingdom, Italy, Spain, Turkey, Azores Portugal, and Bahrain. The resulting contract will be for one base year, plus four one year options. It is the Government's intent to publicize a solicitation via FedBizOps within the next 30 to 45 days. UPDATE to Pre-Solicitation Notice DoDDS-E is releasing a DRAFT Solicitation of HE1280-11-R-0003: IT Support Services. A final solicitation is expected to be released within the next 30 to 45 days. If you would like to provide comments on the DRAFT solicitation, please send them to andrew.christen@eu.dodea.edu no later than March 28, 2011, 11:00A.M Central European Time (CET). This draft solicitation is associated with the previously issued synopsis under the same reference number. Pre-Solicitation Conference: DoDDS-E will be holding a Pre-Solicitation Conference on March 22, 2011 followed by individual meetings scheduled through March 24, 2011 CET. The location is off-base, thus vendors attending will not need base access to attend. All interested vendors are highly encouraged to attend this pre-solicitation conference. Conference Agenda: Tuesday March 22, 2011 9:00AM-12:00PM - Overview of Draft Solicitation - All interested vendors are highly encouraged to attend. 1:00PM-3:30PM - Individual Meetings - These meetings are to provide an opportunity for all to introduce their organization and to offer feedback regarding the Draft RFP. Wednesday March 23, 2011 - 9:00AM Individual Meetings continued Thursday March 24, 2011 9:00AM Individual Meetings continued All vendors interested in attending the pre-solicitation conference are required to RSVP in WRITING their intention to participate no later than 1500 hours CET March 18, 2011. Requests must include the name of the company and the full name, title, and phone number of the personnel attending and may be e-mailed to andrew.christen@eu.dodea.edu. All vendors who respond to the RSVP by March 18, 2011 will then be assigned an allotted time frame for Individual meetings on either Wednesday or Thursday. The time allotted for individual meetings will be determined by the number of interested vendors in order to ensure that all vendors receive equal time slots. Pre-Solicitation Conference Location: USAG Wiesbaden Wiesbaden Entertainment Center Bldg. 7891 Mississippi Strasse 65189 Wiesbaden Germany Draft Solicitation Questions: Questions from vendors regarding the draft solicitation shall be submitted by e-mail only to Mr. Andrew Christen, Andrew.Christen@eu.dodea.edu no later than 1300 hrs Central European Time on March 28, 2011. The Government will make every attempt possible to respond to all questions submitted by the aforementioned deadline prior to the release of the RFP. Vendors are responsible to ensure they monitor the Federal Business Opportunities website (https://www.fbo.gov/) for any updates and or release of the proposed solicitation. Technical questions submitted by telephone or verbally will not be honored. The subject of the e-mail shall be "Questions to Draft Solicitation Number HE1280-11-R-0003." Please group your questions by solicitation contract sections and submit each group of questions as a Microsoft Word document attachment. Submission of questions shall include at a minimum, company name, address, point of contact, phone number and: EACH question submitted by the vendor shall be numbered and include: 1. Identification of reference of one of the following: General Solicitation PWS 2. PWS section number and/or title (including subparagraph designations) and title being referenced, as applicable. 3. Solicitation section number and/or title (including subparagraph designations) being referenced, as applicable. 4. Complete description of the question.

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