EDD Request for Quote No. 133571 Public Key Infrastructure Digital Certificate Management System Services

The California Employment Development Department (EDD) is soliciting bids under RFQ No. 133571 for a 12-month deliverables-based contract to maintain and enhance its enterprise certificate lifecycle management and public key infrastructure capabilities. Utilizing Keyfactor Command and EJBCA PKIaaS, the scope includes maintaining the production hosted environment and implementing 2026-2027 enhancements such as Palo Alto Universal Orchestrator integration, SCEP/ACME enrollment use cases, Microsoft Intune SCEP, and workflow automation. The contract requires 99.99% uptime coverage and premium support, with all work performed remotely and a strict prohibition on offshoring. Award will be granted to the lowest responsible bidder based on the net bid price, with specific evaluation incentives available for certified Disabled Veteran Business Enterprises, Small Businesses, Microbusinesses, and Nonprofit Veteran Service Agencies. The contract is structured around defined deliverables rather than time-and-materials, requiring a Deliverable Expectations Document and a signed Deliverable Acceptance Document for each milestone to trigger payment. Invoicing is subject to a 10% state withholding per Public Contract Code 12112. Bidders must submit all required certifications, including those regarding debarment, civil rights, and lobbying, by November 18, 2026.