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Emergency Response & On-Call Service Coordination

Active
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The contract entails providing continuous, 24/7 on-call technical support specifically for urgent equipment failures. This includes tasks such as dispatching technicians, diagnosing problems, performing necessary repairs, and ensuring all service activities meet strict service-level agreement (SLA) response times. The focus is on rapid, reliable response to minimize downtime and maintain operational readiness. The solicitation, titled "Emergency Response & On-Call Service Coordination," is a subcontract opportunity designated as a Total Small Business Set-Aside under the SBA (FAR 19.5), classified under NAICS code 541990. It is issued by the Department of Veterans Affairs through the 241-NETWORK Contract Office 01 (36C241) and pertains to work performed at West Haven (zip code 06516). The deadline to respond is June 19, 2026, and the contract emphasizes the importance of quick and efficient technical service to support critical equipment needs.

General Info

Provide 24/7 urgent equipment technical support with SLA compliance for Department of Veterans Affairs.

Agency

Department Of Veterans Affairs → 241-NETWORK Contract Office 01 (36C241)

NAICS

541990 - All Other Professional, Scientific, and Technical ServicesView NAICS

Place of Performance

West Haven, CT, 06516, USA

Set-Aside

SBA

Documents

(0)

No documents available

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Timeline

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subcontract

Response Deadline

Submission deadline

Response Deadline

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Organization & Contact Information

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AgencyDepartment Of Veterans Affairs → 241-NETWORK Contract Office 01 (36C241)
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Veterans Affairs → 241-NETWORK Contract Office 01 (36C241)
Office AddressN/A
ContactsNo contact information available

Full Description

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Provision of 24/7 on-call technical support for urgent equipment failures, including dispatch, diagnosis, repair, and adherence to strict SLA-driven response times.

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