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End-User Training & Change Management for Secure Access Tools

Active

International

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The contract involves delivering comprehensive training sessions and developing detailed user guides for government personnel in Jamaica to ensure proficient use of Cisco Duo and Secure Access tools. The focus is on guiding users through multi-factor authentication enrollment, secure login protocols, and best practices for maintaining account security. Training must be tailored to accommodate varying levels of technical expertise across government departments and should include hands-on demonstrations, troubleshooting guidance, and clear written documentation. The service is classified under NAICS code 611430 and is structured as a subcontract under the Ministry of National Security, with performance expected to support national security objectives through enhanced cybersecurity readiness. All materials and instruction must align with government standards and be accessible to a wide range of users regardless of prior technical background.

General Info

Deliver tailored Cisco Duo and Secure Access training and user guides to Jamaican government personnel for enhanced cybersecurity readiness.

Agency

Government of Jamaica → Ministry of National SecurityView Agency

NAICS

611430 - Professional and Management Development TrainingView NAICS

Place of Performance

JAM

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PostedAug 2

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Organization & Contact Information

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AgencyGovernment of Jamaica → Ministry of National Security

ContactsNo contacts available

OfficeN/A

Organization / Agency

Government of Jamaica → Ministry of National Security

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

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Conduct training sessions and develop user guides for government personnel on using Cisco Duo and Secure Access tools, including MFA enrollment and secure login procedures.

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