Enhancements to Victim Notification System

The Florida Department of Corrections is seeking to enhance its Victim Notification System through a five-year, single-source contract awarded to Appriss Insights, LLC, under solicitation SS-26-087, with an estimated total value of $33,722,745 and an annual cost of $6,744,549. The system will deliver proactive, real-time notifications to victims via text, email, and online portal access, with the critical capability of alerting victims prior to an offender’s arrest or incarceration—a function uniquely provided by the selected vendor. The enhancements include bi-directional communication with criminal justice agencies, automated multi-agency notification sharing, and an integrated victim satisfaction survey tool, all designed to comply with Florida statutes and administrative rules, including F.S. 120.57(3), F.S. 287.057(3), and Rule 60A-1.045. Performance is required statewide, with the system needing to interoperate securely with existing state databases and meet high standards for reliability and scalability. The solicitation, posted on July 27, 2026, with a response deadline of August 14, 2026, does not include standard FAR clauses, formal evaluation factors, or detailed inspection and acceptance criteria, instead relying on functional performance requirements as the basis for compliance. No packaging, marking, or delivery terms apply as the contract involves software and service delivery rather than physical goods, and no FOB, invoicing, or payment system details are specified beyond a designated payment address in Tallahassee. The procurement is justified solely on the unique and non-replicable capability of Appriss Insights to provide pre-arrest victim notifications, eliminating competitive bidding. While the Florida Department of Corrections identifies a point of contact for inquiries and a payment address, no formal Contracting Officer’s Representative is named, and no representations regarding small business status, socioeconomic designations, or security clearances are required or documented. The contract’s success hinges on uninterrupted system functionality, statewide deployment, and adherence to statutory victim notification obligations without reliance on competitive processes or detailed technical specifications beyond the outlined performance outcomes.