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Enterprise Case Management System (ECMS)

Active
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The Department of the Interior is planning to exercise the fourth option year for the Enterprise Case Management System contract to ensure the continued operation and maintenance of four critical Bureau of Indian Affairs cloud-based IT systems. These systems include the National Irrigation Information Management System, the Administrative Access Tracking Platform, the Federal Acknowledgement Information Resource, and Lease Pro. These platforms are vital for delivering essential services to Tribes and individual members, managing tasks such as irrigation billing, Tribal recognition processes, FOIA responses, and the administration of employment programs and leases. The contractor is responsible for providing comprehensive operations and maintenance support, which encompasses routine system upkeep, troubleshooting, software updates, and cloud environment management. Additionally, the scope includes providing user support and ensuring all systems remain compliant with federal laws, regulations, and record management requirements. This effort is categorized as an 8(a) Sole Source procurement under NAICS code 541511, with the ultimate goal of maintaining secure and reliable IT infrastructure to support Indian Affairs programs.

General Info

DOI exercising fourth option year for BIA cloud-based IT systems operations and maintenance.

Agency

Department of the Interior

NAICS

541511 - Custom Computer Programming Services

Place of Performance

VA, USA

Set-Aside

8AN

Documents

0

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Timeline

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forecast

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Organization & Contact Information

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AgencyDepartment of the Interior
Contacts2 people available
OfficeN/A
Organization / Agency
Department of the Interior
Office AddressN/A
Contacts
Leslie Underwood
Nikolai Matoka

Full Description

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Indian Affairs anticipates exercising option year 4 of an existing contract to continue operating and maintaining four Bureau of Indian Affairs (BIA) cloud based IT systems: National Irrigation Information Management System (NIIMS), Administrative Access Tracking Platform (AATP-PL477), Federal Acknowledgement Information Resource (FAIR), and Lease Pro (105L). These systems support essential services for Tribes, individual Tribal members, and irrigation customers, including irrigation billing and debt management, Tribal recognition processes, FOIA responses, employment and training program administration, and management of 105(l) leases.
The contractor will provide full operations and maintenance (O&M) support for all four applications. Major tasks include routine system upkeep, troubleshooting, updates, cloud environment maintenance, user support, and ensuring each system complies with applicable laws, regulations, and federal record management requirements. The expected outcome is reliable, secure, and well supported IT systems that allow Indian Affairs programs to serve their customers effectively.

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