Enterprise Education Cloud Implementation

Texas Tech University is seeking qualified Salesforce implementation partners to consolidate its existing multi-org Salesforce environment into a unified Education Cloud platform designed to deliver a modern, integrated digital experience for prospective and current students, faculty, and staff. The project encompasses strategy development, system re-architecture, data migration from legacy systems including Banner SIS, integration with multiple Salesforce clouds such as Data Cloud, Student Experience Cloud, and Marketing Cloud, and comprehensive change management to ensure high user adoption across diverse campus communities. Proposals must detail a target-state architecture aligned with Salesforce best practices, a robust data migration and reconciliation methodology, a clear implementation roadmap, and strategies for training, communication, and post-go-live support. The solicitation, issued under number 2026-1185 with a response deadline of June 23, 2026, emphasizes a best-value award process rather than lowest price technically acceptable, evaluating vendors across seven weighted factors: total cost of ownership (30%), technical and functional capability (25%), vendor experience and staff qualifications (15%), implementation approach and project management (10%), change management and training (8%), innovation and value-added services (7%), and quality assurance and risk management (5%). All proposals must be submitted electronically via the TechBid portal, and proposers must include a HUB Subcontracting Plan regardless of their HUB status if the contract exceeds $100,000, in compliance with Texas state requirements. The contract is structured with a four-year base period and up to four one-year renewal options, for a maximum term of five years, with annual pricing increases capped at 3% after the initial 24 months. All work will be performed at Texas Tech University in Lubbock, Texas, with payments processed electronically through JP Morgan ACH or SUA cards, subject to state-mandated net-30 payment terms. Vendors must certify compliance with federal and state laws including FERPA, demonstrate no conflicts of interest through an affirmation form, and adhere to TTU’s internal policies and Salesforce product standards. No formal FAR clauses apply, as this is a state institution procurement governed by Texas Education Code and internal TTU administrative rules.