Enterprise Information Services (EIS) Operations and Maintenance (O&M) II

Enterprise Solution Directorate, Contracting Office, Peterson Air Force Base, Colorado, intends to award a sole source contract for EIS to: Array Information Technology, Inc. 7474 Greenway Center Drive Ste 600 Greenbelt MD 20770 The statutory authority permitting other than full and open competition is 10 U.S.C. 2304(c)(1), as implemented by Federal Acquisition Regulation (FAR) 6.302-1. (Or 41 U.S.C 3304(a)(1) These activities include, but are not limited to, system sustainment (Operation and Maintenance Tasks), Provide EIS Laboratory and Training Room, identify technical refresh needs, System Administration, System Maintenance, Functional Service Administration (FSA), Network Compliance, Technical updates to include account/user for NIPRNet and SIPRNet, Application Management, Task Management Tool and SharePoint Site Collection Management, SharePoint Data Migration Support, AF Portal Responsibilities, Systems Operations, Customer Training, EIS Help Desk Support, Engineering Services, The Government intends to award a single-award contract with a six (6) month base period, three (3), six (6) month option periods and a six (6) month extension if needed, 30 March 2019 through 30 September 2021. All communications associated with this request shall be submitted via email to the Point of Contact below. HQ AFSPC, Enterprise Solutions Directorate (ESD), Contracting Office, Peterson Air Force Base, CO intends to release a solicitation and to negotiate the continued EIS O&M Services to provide AFSPC EIS customers with NIPR and SIPR EIS capabilities and continued continuity with the Air Force Enterprise SharePoint Online Cloud effort. Therefore mitigating the risks associated with duplications of costs and efforts since the SharePoint online (SPO) data migration has been delayed beyond the current period of performance. The SharePoint Online cloud environment has been attempting to stand up for the last three years. The Government is solidifying the SPO final details for MAJCOM Organization SharePoint sites to migrate their data into. Array has been actively involved in the brainstorming, evaluating, writing, planning, testing, data assessment and site building in the SPO environment for over 2 years with the end effort to migrate NIPR SharePoint data to the SPO. Array is currently engaged in bi-weekly telecons with AFLCMC and all MAJCOMs to understand and embrace the new SPO environment. Array's knowledge-base is critical for the approaching AFSPC NIPR SharePoint data preparation, migration planning, migration and tweaking data and links when migration is complete for a successful transition for the Headquarters, NAF, Center, Wings, GSUs and Tenant units. An award of a follow-on contract is crucial to make this enterprise SPO "pathfinder" effort successful for the Air Force to solidify a cloud based environment is effective. The risk of losing Array's SPO knowledge-base would cause unneeded delays weakening this initial pathfinder effort hindering AFLCMC/HIB's momentum with this effort as a new incumbent would spend considerable time to ramp up to obtain the knowledge base and hands-on experience. Array Information Technologies Inc. (Array) has approximately1620 man hours over the last two (2) years invested in the preparation of the SPO data migration. An award of the AFSPC EIS follow-on contract will smoothly transition AFSPC's NIPR SharePoint data off our on premise environment and would eliminate all O&M support for this environment, saving the Government funding for O&M services for this effort. A. Background: This contract provides HQ AFSPC EIS Services. These services encompass, but not limited to, system administration, system operations, engineering services, training, application management and development, help desk, O&M, migration support, Information Awareness compliance support on NIPR and SIPR environments, as applicable, to support AFSPC SharePoint, Task Management Tool and SPO Cloud environment for the whole Command and tenant units. The SPO data migration was estimated to be accomplished during the current contract period of performance. Due to multiple delays in solidifying the final details and ability to migrate the data, the migration was unable to take place, therefore causing need for a logical follow-on to complete the SPO data migration and implement fixes after the migration to ensure no issues have occurred during and after the migration. B. Requirements This effort includes providing operations and maintenance support on the test-bed/training suite located at the contractor's facility and operational systems located around the world. The Contractor provides program management, risk management, safety and quality management; systems engineering; hardware and software maintenance; baseline configuration and data management; Technical Order management; planning, design, test, and evaluation for all system baseline upgrades due to new satellite platforms and preplanned system upgrades; programmed depot maintenance; emergency depot level maintenance; operator and maintainer training; system anomaly tracking, investigation and resolution; system trending analysis; equipment and software license obsolescence management; cybersecurity and processing of information assurance activities for network certification and accreditation. Qualified sources must demonstrate the ability to deliver this capability with minimal investment by the Government. Qualified sources must additionally demonstrate all of the following capabilities: (1) Demonstrate an effective approach to administer, manage, and maintain hosted EIS environments IAW disciplined engineering practices and sustain applications, databases, and interfaces in compliance with applicable AF/Department of Defense standards. (2) Ability to transfer equipment from the current contractor facility and provide a functioning computer laboratory within 30 days of contract stat date in a contractor hosted facility with minimal costs to the Government. The laboratory shall simulate the AFSPC hosted operations production environments. The laboratory environment shall include a stand-alone Active Directory (AD) environment and the AFSPC EIS software. (3) Demonstrated an effective approach to provide engineering support for migration planning and execution, advanced system analysis, services enhancements, system updates (firmware/application), system-level integration efforts, and technical solutions development. (4) Demonstrate an effective approach to provide AFSPC EIS application help desk support for 31,000 end-users for AFSPC EIS application issues, sites, and permissions and provide SharePoint Training for designated Site Owners and TMT End Users Training. C. Statement of Capability: This notice does not constitute a Request for Proposal (RFP), nor is it to be construed as a commitment by the Government to further evaluate capability briefs, release a competitive solicitation, or award a contract. This notice is only seeking potential Prime Contractors, not suppliers of components, materials, software, or services that may be used by a Prime Contractor to deliver this capability. Due to its unique position and two years of support in the solution for the SPO data migration and application management support after the migration the Enterprise Solution Directorate believes that Array is the only source fully capable of performing this work with no duplicate of costs and effort. No other supplies or services will satisfy agency requirements in accordance with (IAW) FAR 6.302-1. Any persons or companies interested in this notice are to respond to the requirements and submit a Statement of Capability (SOC). The SOC must demonstrate the ability to satisfy all of the requirements listed in Paragraph B for continued EIS sustainment support and integration of the SPO data migration capability. This effort must be accomplished in coordination with, and not impede, on-going EIS sustainment activities. D. Submission Instructions Information furnished shall include enough detailed documentation to allow the Government to perform a proper evaluation of the respondent's ability to meet the requirements as described above. The Government will use any SOCs received in response to this notice to determine if there is sufficient interest in the marketplace from qualified sources. The Government reserves the right to proceed with the contemplated sole source award. Information herein is based on the best information available at the time of publication, is subject to revision, and is not binding on the Government. This announcement is for information and planning purposes only. It does not constitute a Request for Proposal and is not to be construed as a commitment by the Government. The Government will not pay any cost associated with the submittal of information solicited herein. The SOC and all related communications that contain proprietary information should be marked as such. Verbal responses will not be accepted. The SOC shall not exceed ten (10) one sided 8.5-inches by 11-inches pages in length, using fonts no smaller than 12 pitch, with page layout margins set to 1-inch both horizontally and vertically. Responses must be submitted via electronic mail as Microsoft Word or Adobe Acrobat file type attachments. Submit SOC to the Primary and Alternate POC within 15 calendar days of this notice. Responses from small business and small, disadvantaged businesses are highly encouraged. E. Ombudsman An Ombudsman has been appointed to address concerns from offerors or potential offerors during the proposal development phase of this acquisition. The Ombudsman does not diminish the authority of the program director or Contracting Officer, but communicates contractor concerns, issues, disagreements, and recommendations to the appropriate Government personnel. When requested, the Ombudsman shall maintain strict confidentiality as to the source of the concern. The Ombudsman does not participate in the evaluation of proposals or in the source selection process. The Ombudsman for the Enterprise Solution Directorate is the Air Force Installation Contracting Agency (AFICA)/KS SCO, 150 Vandenberg Street, Peterson AFB CO 80914. (P) 719-554-5300, (F) 719-554-5299, afica.ks.wf@us.af.mil