Enterprise-Wide Wellness Application Request for Information

REQUEST FOR INFORMATION NUMBER 70RWMD26RFIP00004 

Department of Homeland Security (DHS), Office of Health Security

NOTE: THIS IS A REQUEST FOR INFORMATION (RFI) ONLY. This RFI is issued solely for information and market research planning purposes. This RFI shall not be construed as an obligation on the part of the Government. This is NOT a Request for Quotations or Proposals. The Government may or may not issue a formal solicitation as a result of the responses received to this RFI.

The Government will not pay for any response or demonstration expenses. All costs incurred responding to this RFI will be solely at the interested party's expense. Failure to respond to this RFI will not preclude participation in any future solicitation. Any information received will become the property of the Government and will not be returned to the submitter. Interested parties are responsible for adequately marking proprietary or sensitive information.

The Government’s explicit intent, in this request for information, is to not receive from respondents any proprietary data, trade secrets, business sensitive information, or information considered CONFIDENTIAL under 18 U.S.C. §1905. The Government’s constraint does not in any way relieve contractors from their responsibility to properly mark proprietary data when it is provided, nor does it alleviate any requirement for the Government to protect marked data. The Government is not obligated to protect unmarked data.

The information provided in this RFI is subject to change and is not binding on the Government. All submissions become the property of the Federal Government and will not be returned.

The Department of Homeland Security (DHS) Office of Health Security (OHS) is conducting market research to inform the acquisition strategy and technical requirements for configuration, deployment, and maintenance of an existing mobile application specifically designed to support DHS Law Enforcement Officers (LEOs).  The application shall promote holistic wellness, reduce injury risk, enhance mental well-being and resilience, and optimize performance to strengthen mission readiness. Following successful initial implementation for DHS LEOs, the application may be expanded to additional Department of Homeland Security (DHS) federal employees. The application shall provide accessible, secure, and user-friendly resources, along with customized programming and support services, to advance health, resilience, and optimized performance across DHS Components.

OHS, led by the DHS Chief Medical Officer, is the principal medical, workforce health and safety, and public health authority for DHS. Since the inception of DHS, health security has played a pivotal role in the execution of the Department’s mission. OHS positions the Department for a proactive and agile response to the evolving health security landscape. OHS was created via bipartisan and bicameral legislation which permitted the Department to effectuate a mission-targeted reorganization solely focused on departmental workforce health, safety, and medical functions. The roles, responsibilities and authorities of the Department’s Chief Medical Officer and OHS are found in statute including 6 U.S.C. § 350, 6 U.S.C. § 597, 6 U.S.C. § 597a, and 6 U.S.C. § 321q. These authorities are further reinforced via DHS Delegation 26000, Designation 00-26000 (Designated Agency Safety and Health Official), Designation 00-26002 (Anomalous Health Incident Agency Coordination Lead), and numerous Directives and Instructions.

OHS leads and coordinates efforts to:

• Protect the DHS workforce (Total Workforce Protection)
• Provide oversight and support for healthcare systems and providers
• Enhance preparedness and response for health, food, and agriculture threats
• Manage medical and public health data to support decision‑making
• Support DHS field medical operations and interagency coordination

OHS supports DHS Components by providing enterprise-level leadership, governance, and oversight for workforce health and safety programs, medical quality management, and medical readiness capabilities. DHS Components operate in high‑risk operational environments (law enforcement, emergency response, border security, detention/custody, maritime operations, etc.).  DHS Law Enforcement Officers (LEOs) serve on the frontline of safeguarding our nation and operate in complex, high-stress environments that require sustained performance, resilience, and adaptability. The operational tempo and physical and psychological demands placed on DHS LEOs necessitate accessible, integrated wellness resources that directly support mission readiness. Current wellness initiatives are provided across Components with limited centralized access and inconsistent data analytics capabilities.  To address this gap, DHS seeks an integrated and secure mobile platform specifically designed to support DHS LEOs by unifying wellness resources, enhancing holistic wellness, reducing injury risk, promoting mental well-being and resilience and optimizing human performance.

RFI PURPOSE

The purpose of this RFI is to identify potential vendors capable of implementing services under the following notional scope that includes:

• Establish an enterprise-wide mobile application specifically designed to support DHS LEOs 
• Administration of the program
• Marketing
• Obtaining and maintaining the Authorization to Operate (ATO)
• Assist in the configuration, customization, implementation, and sustainability of an existing mobile wellness application
• Testing
• Deployment
• Training
• User guides
• Sustainment support features

INFORMATION REQUEST

Interested parties are to submit responses by completing the RFI Response Form via the link in the RFI Attachment/Links sections below.

SUBMISSION INSTRUCTIONS

NOTE: All responses to this RFI shall be provided using the RFI Response Form link. In the event an industry response is incomplete or not provided at the link provided, DHS will not review and consider the response. The submission should include summary responses.  Submissions are due no later than May 15, 2026, 5:00 PM ET. 

Proprietary information, if any, should be minimized and MUST BE CLEARLY MARKED. To aid the Government, please segregate proprietary information. Please be advised that all submissions become Government property and will not be returned.

RFI ADJUDICATION AND RESPONSE

DHS truly appreciates all feedback that industry is willing to provide associated with this RFI.  DHS does not intend on communicating its evaluation of and potential responses to feedback received. Information provided will be reviewed and considered internally by DHS as it finalizes its market research, applicable strategies, and draft documentation.  The review of feedback by DHS may include contractor support with non-disclosure agreements (NDAs) on file. 

CONTACT INFORMATION

All RFI responses shall be timely provided to DHS, Office of Procurement Operations (OPO), via the link provided.

Questions associated with this RFI can be addressed to the Contract Specialist: Clement Ezeanii clement.ezeanii@hq.dhs.gov.  

SUMMARY

THIS IS A REQUEST FOR INFORMATION (RFI) ONLY to identify sources and capabilities. Additionally, responses to this RFI shall assist DHS in further refining draft requirements documents.

The information provided in the RFI is subject to change and is not binding on the Government. DHS has not made a commitment to procure any of the items discussed, and release of this RFI should not be construed as such a commitment nor as authorization to incur costs for which reimbursement would be required or sought. All submissions become Government property and will not be returned. The Government is not required to respond to any information provided in response to this RFI. It is the responsibility of the interested parties to monitor SAM.gov for additional information pertaining to this RFI.

REQUEST FOR INFORMATION COVER ATTACHMENTS

Attachment 1 – DRAFT Statement of Work (SOW)

Attachment 2 - PDF of the RFI Response Form is provided to assist with preparing RFI responses prior to submitting them in accordance with the Submission Instructions section of the RFI.