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This Solicitation opportunity from Wisconsin was posted on December 20, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Evaluation of Scheduling in the Dane County Public Safety Communications Center (PSC)

Closed
2025-RFP-004State & Local

Contract Overview

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NAICS: 541611
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Hagerty Consulting, Inc. is seeking a Disadvantaged Business Enterprise (DBE) subcontractor to support an engagement with the Inland Empire Utilities Agency (IEUA) in California. The project focuses on enhancing the agency's operational resilience framework through the development and review of a Business Impact Analysis (BIA), Disaster Recovery Plan (DRP), and Business Continuity Plan (BCP). Key responsibilities include conducting workshops with up to 14 departments, identifying critical IT/OT infrastructure, developing recovery playbooks, and facilitating in-person tabletop exercises to identify response gaps. All deliverables must align with FEMA Continuity Guidance Circular and Business Continuity Planning frameworks. The contract has an initial term of three years with an option to extend, with an estimated project value of approximately 1 million dollars per year. Qualified subcontractors should possess expertise in water/wastewater or critical infrastructure and demonstrate a track record of completing at least two similar projects within the last five years. Because the project is funded in part by the U.S. Environmental Protection Agency, subcontractors must comply with federal requirements, including maintaining a Unique Entity Identifier (UEI) and adhering to Build America, Buy America (BABA) and Title VI non-discrimination standards. Additionally, this is a prevailing wage contract subject to the California Labor Code, requiring registration with the Department of Industrial Relations.
Hagerty Consulting, Inc.

POSTED

about 2 hours ago

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in 8 days

AI Contract Overview

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Solicitation 2025-RFP-004 is a request for professional services to evaluate scheduling practices within the Dane County Public Safety Communications Center (PSC). The primary objective is to analyze current scheduling patterns, policies, and overtime trends to reduce forced overtime and improve operational efficiency. The scope of work includes conducting research and stakeholder engagement through interviews, surveys, and focus groups with management, supervisors, scheduling clerks, and labor union representatives, specifically AFSCME. The project is expected to run from March 2025 through July 2025, culminating in a final written report and presentations providing actionable strategies for 2026 scheduling improvements. The contract will be awarded using a trade-off methodology that prioritizes the most advantageous bid over the lowest price, evaluating organizational experience, staff qualifications, project timeline, and project approach. Key requirements for vendors include expertise in 24/7 emergency dispatch operations and familiarity with National Fire Protection Association (NFPA) standards. Proposals must be submitted in PDF format via the Dane County eProcurement Portal by February 7, 2025. Selected vendors must comply with various government standards, including OSHA, ADA, and Dane County sustainability principles, and must certify that no financial or personal conflicts of interest exist with county officials.

General Info

Professional services to evaluate and improve Dane County PSC scheduling by July 2025.

Documents

1
PDF, High priority: read this firstrfp
High

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Timeline

PhaseClosed
Posted

Solicitation

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyWisconsin → Board of Supervisors
Contacts1 person available
OfficeN/A
Office AddressN/A

Full Description

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The purpose of this document is to provide interested parties with information to enable them to prepare and submit a proposal according to the specifications set forth within this document.The County intends to use the results of this process to award a contract or issue a purchase order for the product(s) and/or service(s) stated: Evaluation of Scheduling in the Dane County Public Safety Communications Center (PSC) with findings and recommendations.The contract resulting from this RFP will be administered by Dane County, Office of the Dane County Board of Supervisors with the collaboration of the PSC.The Dane County Purchasing Division is the sole point of contact for questions and issues that may arise during the RFP process.

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