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This Government Contract opportunity from Department Of Homeland Security was posted on May 1, 2012. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Executive Communications Capability

Awarded
HSHQDC-12-Q-00093Federal

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The Department of Homeland Security, through the Contract Administration Svcs Division, has issued a non-competitive award to HP Enterprise Services, LLC for the enhancement and maintenance of the Executive Communications Capability system. Conducted under FAR 16.505(b)(2)(i)(B), this action is justified by the unique qualifications of HPES as the original designer, developer, and installer of the system. The scope of work includes the acquisition and integration of a call voice recording module to enable quality monitoring of watch officer interactions with DHS Leadership, as well as the provision of 24/7/365 operations and maintenance support. The estimated cost for this effort is 763,558.67 dollars, with a period of performance spanning from April 28, 2012, to April 27, 2013. This acquisition is critical for the transition of system operations from contractor personnel to full-time government employees. HPES will operate the system, train current watch officers and new federal hires, and serve as advisors to DHS senior staff. A sole-source award was deemed necessary to avoid significant delays, as HPES already possesses the required Top Secret facility clearance and onsite presence. Utilizing a different vendor would have resulted in unacceptable delays of up to seven months due to the DHS security process and the extensive learning curve required to master the specialized ECC system.

General Info

Contract Value

$980,956.59

NAICS

517110 - Wired Telecommunications Carriers

Place of Performance

DC

Set-Aside

NONE

Award Issued Date

Documents

1

HSHQDC-12-J-00121 - Justification for Exception to Fair Opportunity (JEFO 059-12)

PDF, Low priorityjustification-and-authorization
Low

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Timeline

PhaseAwarded
Posted

Award Notice

Awarded

Contract was awarded

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Homeland Security → Contract Administration Svcs Division
Contacts1 person available
OfficeWASHINGTON, DC, 20528, USA
Office AddressWASHINGTON, DC, 20528, USA
Contacts
Matthew J. MosellenContract Specialist

Full Description

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This acquisition is being conducted in accordance with FAR 16.505(b)(2)(i)(B), - Only one awardee is capable of providing the supplies or services required at the level of quality required because the supplies or services ordered are unique or highly specialized. - HPES is uniquely qualified to perform this requirement HPES is the designer, developer, and installer of the ECC system currently in use. If any compatibility issues arise with the configuration, installation and integration of the CVR module into the ECC, HP is uniquely qualified to quickly address the issues. This action requires a Top Secret facility clearance and HPES is already working onsite. Awarding a task order to another vendor would cause delays in fulfilling the Government's requirements. It would take another vendor's personnel three to four months to go through the DHS security process. Enhancing the current ECC functionality through the acquisition of a CVR module will provide DHS with the ability to perform call quality monitoring of watch officer interactions with DHS Leadership. This ability to perform quality assurance is vital to DHS's efforts to transition out contractor personnel and transition in full'time government employees. Award to a contractor other than HPES would result in significant and unacceptable delays in beginning this transition process. At a minimum, a new competitive solicitation award schedule will take almost 7 months before full performance can be realized. During this time it would take 90 days for a new contractor to learn the ECC system. Current Government personnel are not trained on the ECC system operations and would not be able to assist the new contractor. HPES will operate the system until the new federal employees are on boarded and will train the current watch officers and the new federal employees hired to operate the ECC system. They will also serve as the advisers to the DHS senior staff for matters related to ECC operations.

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