This Government Contract opportunity was posted on March 20, 2015. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Federal Student Aid Customer Contact Center
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
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AI Contract Overview
Federal Student Aid (FSA) issued a request for quotation (RFQ No. ED-FSA-14-R-0032) seeking services for its Customer Contact Center through the GSA USA Contact contract vehicle. The solicitation, posted in September 2014, aims to provide an opportunity for small businesses to participate as subcontractors in delivering contact center services that support FSA. Businesses interested in subcontracting are encouraged to reach out directly to USA Contact vendors, whose information is available through the General Services Administration website. The contract is associated with NAICS code 519190, which covers other information services. While specific details about the place of performance are not provided, points of contact have been designated for further inquiries, including Darrick Hardiman and the FSA Acquisitions Application and Eligibility Team. This arrangement underscores FSA’s intent to leverage existing GSA contracting mechanisms to efficiently secure customer service support while promoting small business engagement.
General Info
Agency
Contract Value
$78,440,275.76Place of Performance
Not specifiedSet-Aside
Award Issued Date
Documents
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Timeline
Submission Closed
Organization & Contact Information
Full Description
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