Firm-Fixed Price, Non- Personal, Commercial Service, Purchase Order for a maintenance and support subscription that will provide software updates, technical support, and continued compatibility with existing telecommunications environment.

Solicitation 75H70626R00032 is a Firm-Fixed Price, Non-Personal, Commercial Service purchase order issued by the Great Plains Area Indian Health Service (GPAIHS) Office of Information Technology. The contract seeks a one-year maintenance and support subscription for the InformaCast enterprise mass notification system to ensure critical emergency notifications, operational messaging, and safety communications remain functional across GPAIHS healthcare facilities. The scope of work includes providing software updates, patches, bug fixes, version upgrades, and technical support for all licensed endpoints. Performance will be conducted remotely, with a primary period of performance from November 2, 2026, to November 1, 2027. This opportunity is set aside 100% for Service-Disabled Veteran-Owned Small Businesses (SDVOSB) and is categorized under NAICS code 541519. Award will be based on the Lowest Price Technically Acceptable (LPTA) methodology, evaluating proposals on technical capability and past performance over the last three years. Technical proposals must provide detailed explanations of how contractor qualifications meet the Performance Work Statement to be deemed acceptable. The contractor must ensure IPv6 compliance and adhere to all Federal and HHS cybersecurity policies. Payment requests must be submitted electronically via the Department of Treasury Invoice Processing Platform.