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Flexible Spending Account (FSA) Account Services

Active
RFP 27P0026MOSState & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

Agency

University Of Alaska

NAICS

N/A

Place of Performance

AK, USA

Set-Aside

NONE

Documents

0

No documents available

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Timeline

PhaseSolicitation
Posted

Solicitation

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Submission deadline

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Organization & Contact Information

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AgencyUniversity Of Alaska
Contacts1 person available
OfficeAK, USA
Organization / AgencyUniversity Of Alaska
Office AddressAK, USA
Contacts
Maren O. Savage
contact@example.gov

Full Description

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The University of Alaska (“UA”) is seeking a qualified third-party administrator (TPA) to provide comprehensive administration services for its Flexible Spending Accounts (FSA) program supporting benefit-eligible employees across the UA System.
The primary goal of this procurement is to select a qualified Contractor to administer the program for the upcoming five-year contract period, ensuring continuous, high-quality service while pursuing administrative enhancements. Specifically, the purpose of this solicitation is to establish a modern, scalable, and fully compliant FSA administration solution that:
‐ Sustains & Enhances Benefit Value: Matches or exceeds current benefit coverage levels while introducing innovative strategies, technology, and service features that improve program quality and value for UA employees. ‐ Delivers Modern Participant Experiences: Provides intuitive, multi-channel account management including 24/7 online participant portals, mobile application capabilities, real-time balance tracking, and simplified claim submission workflows. ‐ Ensures Operational & Technical Efficiency: Facilitates seamless, automated data exchanges between the Contractor and UA’s enterprise systems, supporting efficient claim adjudication, daily/batch electronic integrations, and direct deposit or debit card disbursements. ‐ Strengthens Compliance & Oversight: Maintains strict adherence to IRC Section 125 regulations, HIPAA privacy standards, comprehensive auditability, and robust internal administrative controls. ‐ Provides Dedicated Service & Support: Delivers responsive customer service tailored to Alaska time zones, robust employee educational resources, and complete end-of-year financial reconciliation and reporting. Success will be defined by a seamless transition into the new 5-year contract term, high employee satisfaction, error-free financial accounting, and continuous operational reliability across all UA campuses and locations.

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