FreshService Enterprise Subscription Services Renewal

The Orange County Transportation Authority is soliciting bids from authorized resellers for the renewal of FreshService Enterprise Subscription Services. This procurement is structured as a blanket purchase order with firm-fixed unit pricing on an as-needed basis for a three-year term, effective from December 29, 2026, through December 28, 2029. The total budget for this effort is 496,000 dollars. The scope of work includes the FreshService Enterprise Annual subscription, along with add-ons for Business Agents and Asset packs. Bidders must provide proof of authorization to sell these services to the State of California and its local agencies to be considered responsive. The award process emphasizes price evaluation and responsiveness, requiring bidders to bid on all listed items. Compliance with Disadvantaged Business Enterprise (DBE) goals and the California Unified Certification Program is required, with specific documentation such as the DBE Participation Commitment Form. The contract incorporates strict labor and wage standards, including the Davis-Bacon Act and the California Labor Code, as well as equal employment opportunity requirements under Executive Order 11246. Final inspection and acceptance of services will occur at the destination. Bids must be submitted via the OpenGov Procurement portal, with a bid opening scheduled for November 17, 2026.