FY26 - DFHV - For Client Service Call Center - Driver Service - Voice Recording
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The District of Columbia's For-Hire Vehicles agency is forecasting a contract for voice recording services to support its Client Service Call Center specifically for driver services. This procurement falls under NAICS code 512290, which pertains to other electronic integrated circuit manufacturing or related communication services, and is designated for the FY26 fiscal year. The project aims to implement or maintain recording capabilities within the call center to ensure quality control and documentation of interactions with drivers. While specific performance locations and points of contact are not yet detailed, the initiative is managed by the District of Columbia government to enhance the operational efficiency of its driver service communications.
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Place of Performance
DC, USASet-Aside
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