Golf Course Customer Service & Pro Shop Operations

The contract pertains to the comprehensive management of customer service and pro shop operations at a golf course, encompassing the oversight of pro shop sales, tee time scheduling, guest check-in procedures, membership administration, and on-course customer support. The work requires consistent operational excellence to ensure seamless guest experiences and efficient daily functions across all front-line services associated with the golf facility. All responsibilities must be executed in alignment with the facility’s standards and customer service expectations, with an emphasis on accuracy, timeliness, and professionalism in every interaction. This is a subcontract opportunity issued by the City Manager of Texas, classified under NAICS code 451120, which corresponds to retail golf operations. The solicitation was posted on March 18, 2026, with a deadline for responses set for April 7, 2026. While details regarding the specific location, point of contact, or set-aside provisions are not provided, the place of performance is tied to a golf course operated under the jurisdiction of the City of Edinburg. Interested parties must submit their proposals through the designated online portal prior to the deadline to be considered for award.