Graffiti Abatement Services

The City was incorporated in 1866 and formed its current charter in 1948. It is governed under a Council/Manager form of government. A Mayor and six Council members set policy for the City and a City Manager serves as chief administrator of those policies. The City is located on the coast, 75 miles south of San Francisco on the northern edge of the Monterey Bay. It encompasses 15.8 square miles with cultural and ethnic diversity among its population of 65,000. Santa Cruz is part of the National Marine Sanctuary and is a popular tourist destination owing to its beaches, surf culture, and historical landmarks. The City provides a full range of municipal services and facilities including a recreational wharf, public golf course, over thirteen hundred acres of open space, full beach services, refuse management, law enforcement, fire protection, and water and wastewater utilities. The City is also host to University of California Santa Cruz, the Santa Cruz Harbor, and the Santa Cruz Beach Boardwalk amusement park. The City requests proposals from qualified firms for graffiti abatement services. The selected contractor will be required to respond to approximately 70 graffiti reports per month. Reports are submitted on a daily basis via the graffiti email, the graffiti phone hotline, and/or through the City's Community Request for Services Portal (CRSP). Graffiti is reported throughout all areas of the City and on water equipment and property in water services areas located outside of City limits. The contractor is expected to respond to each report within 24-48 hours (24 hours for gang and hate crime graffiti and 48 hours for others), or a timeline approved by the City. The contractor may also proactively abate graffiti when in the field on a City approved schedule.