Health Center Accreditation and re-accreditation Surveys

General Information Sources Sought Notice Solicitation: Health Center Accreditation and Re-accreditation Surveys - HRSA-SOL-2013-0002 Posted Date: March 12, 2013 Due Date: March 26, 2013 Classification Code: R- Support- Professional: Certifications and Accreditations (Other Than Educational Institutions or Info Tech C&A) Excludes: Educational Institutions and Information Technology Certifications and Accreditations NAICS Code: 541990 - All Other Professional, Scientific, and Technical Services, $14M Contracting Office Address Department of Health and Human Services, Health Resources and Services Administration (HRSA) Office of Operations (OO) Office of Acquisition Management and Policy (OAMP) Division of Contract Services - 1 , Parklawn Building Room 13A-55 5600 Fishers Lane, Rockville Maryland 20857 Description This is a SOURCES SOUGHT NOTICE to determine the availability of capable of small businesses (including certified 8(a), Small Disadvantaged, and HUBZone firms; veteran and service-disabled veteran-owned small businesses, and women-owned small businesses) to support Health Center Accreditation and Re-accreditation Surveys which provides the following services ambulatory care accreditation survey services and related logistical coordination, accreditation preparation assistance, and data collected activities for Federally-supported health centers. The Accreditation Initiative is one of many quality improvement programs within the Health Resources and Services Administration's (HRSA) Bureau of Primary Health Care (BPHC) aimed at increasing the quality of care that Federally-supported health centers provide to the underserved and vulnerable population. HRSA/BPHC is committed to assisting health centers, as freestanding ambulatory health care organizations or facilities, to improve the quality of care provided to patients. This new offering is intended to promote continuous quality improvement and quality assurance within the Health Center Program. HRSA/BPHC encourages health centers to pursue accreditation from an independent accrediting body and continues to recognize accreditation status as a national benchmark of quality. HRSA/BPHC began the Accreditation Initiative in 1997 to create a voluntary opportunity for health centers to achieve accreditation. Contractors will be required to: 1. Conduct on-site, announced accreditation assessments (surveys) of the quality of health care; 2. Provide peer-to-peer technical support to health centers in preparation for survey; 3. Provide a "stand alone" Patient Center Medical Home (PCMH), dental home and a free standing Lab/Behavioral Health program. 4. Provide written survey reports on the outcomes of surveys to health centers and HRSA/BPHC; and 5. Provide corrective guidance and educational training to health centers to facilitate meeting quality standards. Qualified contractors must satisfy the following minimum requirements. Provide a detailed description of your company's experience and demonstrated to conduct national surveys and to deliver each and every one (address each separately) of the following requirements: 1. Provide survey services in accordance with an approved work plan; 2. Demonstrated ability to conduct a national survey program; 3. Experience with safety-net providers and clinics; 4. Ability to support health center survey readiness to identify issues prior to health centers formally embarking on the survey preparation process. 5. Ability to provide corrective quality improvement guidance to health centers to meet quality standards, especially in survey standard areas cited for deficiency. 6. Provide ongoing educational training and support to health centers on a national and individualized basis; and 7. Collect, aggregate, analyze and report on survey data In addition, contractor (in team or alone) must possess: 1. Prior experience in conducting surveys on a national level; 2. Have a national presence; 3. Past performance of meeting contract schedules on complex contracts of this nature; 4. Demonstrated commitment to customer satisfaction; and 5. Ability to address operational issues that impact survey performance. In addition, it is preferable that the Contractor has experience working with federal contracts meeting deadlines while maintaining flexibility in the work process. An IDIQ type of contract is anticipated for a base period of twelve (12) months with four (4) twelve (12) month option periods. Similar services were provided by the Joint Commission on Accreditation of Healthcare Organization and Accreditation Association for Ambulatory Health Care, Inc. This is a new requirement. Interested small business potential offerors are encouraged to respond to this notice. However, be advised that generic capability statements are not sufficient for effective evaluation of respondents' capacity and capability to perform specific work as required. Responses must directly demonstrate company's capability, experience, and/or ability to marshal resources to effectively and efficiently perform each of the tasks described above at a sufficient level of detail to allow definitive numerical evaluation; and evidence that the contractor can satisfy the minimum requirements listed above while in compliance with FAR 52.219-14 ("Limitations on Subcontracting"). Failure to definitively address each of these factors will result in a finding that respondent lacks capability to perform the work. Responses to this notice should not exceed 20 single-spaced pages, excluding attachments, and must include: 1. Company name, mailing address, e-mail address, telephone and FAX numbers, website address (if available), and the name, telephone number, and e-mail address of a point of contact having the authority and knowledge to clarify responses with Government representatives. 2. Name, title, telephone number, and e-mail addresses of individuals who can verify the demonstrated capabilities identified in the responses. 3. The service provided under this contract is under NAICS Code 541990, with a small business size standard of $14M and status, if qualified as an 8 (a) firm (must be certified by SBA), Small Disadvantaged Business (must be certified by SBA), Woman-Owned Small Business, HUBZone firm (must be certified by SBA), and/or Service-Disabled Veteran-Owned Small Business (must be listed in the VetBiz Vendor Information Pages). 4. DUNS number, Tax Identification Number, and company structure (Corporation, LLC, partnership, joint venture, etc.). Companies also must be registered in the System for Award Management (SAM, at www.sam.gov) to be considered as potential sources. 5. Identification of the firm's GSA Schedule contract(s) by Schedule number and contract number and SINs that are applicable to this potential requirement are also requested. 6. If the company has a Government approved accounting system, please identify the agency that approved the system. Please submit copies of any documentation such as letters or certificates to indicate the firm's status (see item #3, above). If proposing a teaming arrangement the information required above for the company responding to this announcement, should also be provided for each entity expected to be teammates of the respondent for performance of this work. The teaming arrangement must be submitted with your response to this notice. To the maximum extent possible, please submit non-proprietary information. Any proprietary information submitted should be identified as such and will be properly protected from disclosure. This notice is for planning purposes only, and does not constitute an Invitation for Bids, a Request for Proposals, a Solicitation, a Request for Quotes, or an indication the Government will contract for the items contained in this announcement. This request is not to be construed as a commitment on the part of the Government to award a contract, nor does the Government intend to pay for any information submitted as a result of this request. The Government will not reimburse respondents for any cost associated with submission of the information being requested or reimburse expenses incurred to interested parties for responses to this announcement. Responses to this notice must be received by the Contracting Officer not later than 2:00 p.m. Eastern Standard Time on March 26, 2013 for consideration. Please forward responses via e-mail to contact@example.gov and contact@example.gov and forward by mail to the following address: 5600 Fishers Lane, Room 13A-55, Rockville, MD 20857. Responses to this announcement will not be returned, nor will there be any ensuing discussions or debriefings of any responses. However, information obtained as a result of this announcement may be reflected in the subsequent solicitation, and HRSA may contact one or more respondents for clarifications and to enhance the Governments' understanding. This announcement is Government market research, and may result in revisions in both its requirements and its acquisition strategy based on industry responses. Points of Contact: Kimberly Lewis, Contract Specialist, Phone: +1 (555) 000-0000, and Mario Checchia Phone: +1 (555) 000-0000.