Hearing Impaired Interpreter

COMBINED SYNOPSIS/SOLICITATION W91ZLK-20-R-0020 This combined synopsis/solicitation for commercial items prepared in accordance with the format in FAR Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; quotes are being requested and a written solicitation will not be issued. Incorporated provisions and clauses are those in effect through Federal Acquisition Circular (FAC) 2020-03 (13 December 2019). The solicitation number for this request for proposal (RFP) is W91ZLK-20-R-0020. This requirement is under the associated North American Industry Classification System (NAICS) Code 541930, Translation and Interpretation Services. The Government contemplates award of a Firm-Fixed Price purchase order in accordance with FAR 13, Simplified Acquisition Procedures. This procurement will be evaluated as lowest price technically acceptable, for the procurement of the following services. The contractor, as an independent party and not an agent of the government, shall provide reasonable accommodation for hearing impaired employees to ensure compliance with Section 508 of the Rehabilitation Act, the American Disabilities Act and Presidential Executive Order 13164. IAW Section 508 of the Rehabilitation Act, Executive Order 13164 and the American Disabilities Act which requires all Federal agencies and departments that use electronic and information technology to "ensure that Federal employees and members of the public with disabilities have access to and use of information and data, comparable to that of the employees and members of the public without disabilities. All work is to be performed during normal working hours, Monday through Friday, 7:00 AM to 5:00 PM, excluding federal holidays, unless agreed to otherwise by both parties. The contractor shall provide Hearing Impaired Interpreter for all hearing impaired employees of the Communications and Electronics Command: Software Engineering Center (CECOM: SEC) at Aberdeen Proving Ground, Maryland. All work to be performed will be inspected by the government for compliance with requirements by the Contracting Officer's Representative (COR). The period of performance (PoP) is: Base Contract 06 July 2020 - 05 January 2021 Option Period 1 06 January 2021 - 05 July 2021 Option Period 2 06 July 2021 - 05 January 2022 Option Period 3 06 January 2022 - 05 July 2022 Option Period 4 06 July 2022 - 05 January 2023 Option Period 5 06 January 2023 - 05 July 2023 *Note: Each period is six (6) months for a total of three (3) years* Objective 1 Provide the CECOM: SEC with Hearing Impaired Interpreter 52.212-1 Instruction to Offerors Commercial Items This clause applies in its entirety and there are currently no addenda to the provision. Proposals shall be submitted in two (2) separate volumes: Volume I: Hearing Impaired Interpreter W91ZLK-20-R-0020 PRICE Proposal Volume II: Hearing Impaired Interpreter W91ZLK-20-R-0020 TECHNICAL Proposal ALL PROPOSALS SHALL BE SUBMITTED VIA EMAIL WITH THE SUBJECT LINE: W91ZLK-20-R-0020 PROPOSAL FROM (INSERT COMPANY NAME) Proposal Format: Volume I: Detailed Price Proposal to include the following elements: Header Page Company Name, DUNS, CAGE, Business Type/Size, ETN# and point of contact information to include: Name, title, email address, and telephone number including extension. INCLUDE ALL Information Below: CLIN 0001: Base Period - Hearing Impaired Interpreter (06 July 2020 - 05 January 2021) Standard Rate 60 hours QTY: 1 Unit Cost: JOB FFP CLIN 0002: Base Period - Hearing Impaired Interpreter (06 July 2020 - 05 January 2021) Emergency Rate 16 hours QTY: 1 Unit Cost: JOB FFP CLIN 0003: Base Period - ACCOUNTING FOR CONTRACT SERVICES (06 July 2020 - 05 January 2021) QTY: 1 Unit Cost: JOB Total Price: Not separately priced The Accounting for Contract Services/Contractor Manpower Reporting requirement has been added to the contract and the contractor is required to provide data on contractor manpower (including subcontractor manpower) for performance of this contract. Price Restraint: NSP CLIN 1001: Option Period 1 - Hearing Impaired Interpreter (06 January 2021 - 05 July 2021) Standard Rate 60 hours QTY: 1 Unit Cost: JOB FFP CLIN 1002: Base Period - Hearing Impaired Interpreter (06 January 2021 - 05 July 2021) Emergency Rate 16 hours QTY: 1 Unit Cost: JOB FFP CLIN 1003: Option Period 1 - ACCOUNTING FOR CONTRACT SERVICES (06 January 2021 - 05 July 2021) QTY: 1 Unit Cost: JOB Total Price: Not separately priced The Accounting for Contract Services/Contractor Manpower Reporting requirement has been added to the contract and the contractor is required to provide data on contractor manpower (including subcontractor manpower) for performance of this contract. Price Restraint: NSP CLIN 2001: Option Period 1 - Hearing Impaired Interpreter (06 July 2021 - 05 January 2022) Standard Rate 60 hours QTY: 1 Unit Cost: JOB FFP CLIN 2002: Base Period - Hearing Impaired Interpreter (06 July 2021 - 05 January 2022) Emergency Rate 16 hours QTY: 1 Unit Cost: JOB FFP CLIN 2003: Option Period 2 - ACCOUNTING FOR CONTRACT SERVICES (06 July 2021 - 05 January 2022) QTY: 1 Unit Cost: JOB Total Price: Not separately priced The Accounting for Contract Services/Contractor Manpower Reporting requirement has been added to the contract and the contractor is required to provide data on contractor manpower (including subcontractor manpower) for performance of this contract. Price Restraint: NSP CLIN 3001: Option Period 1 - Hearing Impaired Interpreter (06 January 2022 - 05 July 2022) Standard Rate 60 hours QTY: 1 Unit Cost: JOB FFP CLIN 3002: Base Period - Hearing Impaired Interpreter (06 January 2022 - 05 July 2022) Emergency Rate 16 hours QTY: 1 Unit Cost: JOB FFP CLIN 3003: Option Period 3 - ACCOUNTING FOR CONTRACT SERVICES (06 January 2022 - 05 July 2022) QTY: 1 Unit Cost: JOB Total Price: Not separately priced The Accounting for Contract Services/Contractor Manpower Reporting requirement has been added to the contract and the contractor is required to provide data on contractor manpower (including subcontractor manpower) for performance of this contract. Price Restraint: NSP CLIN 4001: Option Period 1 - Hearing Impaired Interpreter (06 July 2022 - 05 January 2023) Standard Rate 60 hours QTY: 1 Unit Cost: JOB FFP CLIN 4002: Base Period - Hearing Impaired Interpreter (06 July 2022 - 05 January 2023) Emergency Rate 16 hours QTY: 1 Unit Cost: JOB FFP CLIN 4003: Option Period 4 - ACCOUNTING FOR CONTRACT SERVICES (06 July 2022 - 05 January 2023) QTY: 1 Unit Cost: JOB Total Price: Not separately priced The Accounting for Contract Services/Contractor Manpower Reporting requirement has been added to the contract and the contractor is required to provide data on contractor manpower (including subcontractor manpower) for performance of this contract. Price Restraint: NSP CLIN 5001: Option Period 1 - Hearing Impaired Interpreter (06 January 2023 - 05 July 2023) Standard Rate 60 hours QTY: 1 Unit Cost: JOB FFP CLIN 5002: Base Period - Hearing Impaired Interpreter (06 January 2023 - 05 July 2023) Emergency Rate 16 hours QTY: 1 Unit Cost: JOB FFP CLIN 5003: Option Period 5 - ACCOUNTING FOR CONTRACT SERVICES (06 January 2023 - 05 July 2023) QTY: 1 Unit Cost: JOB Total Price: Not separately priced The Accounting for Contract Services/Contractor Manpower Reporting requirement has been added to the contract and the contractor is required to provide data on contractor manpower (including subcontractor manpower) for performance of this contract. Price Restraint: NSP Volume II: Detail Technical Proposal shall be evaluated based on the following factors: Technical Approach: The offeror's proposal shall adequately describe and present a clear understanding of the requirements specified in the PWS. To be rated as acceptable, the offeror must demonstrate the ability to provide Hearing Impaired Interpreter Services according to the PWS. Experience/Certifications: Contractor shall possess proof of certification in American Sign Language and a minimum of three (3) years of experience providing Hearing Impaired Interpreters in accordance with the PWS. To be rated as acceptable, the offeror shall possess proof of certification in American Sign Language and a minimum of three (3) years of experience providing Hearing Impaired Interpreters in accordance with the PWS. NOTE: Contractor shall achieve technically acceptable rating on all technical factors to be considered technically acceptable. 52.212-2, Evaluation Commercial Items The contract will be awarded to the Lowest Price Technically Acceptable (LPTA) offeror. The technical evaluation will be a determination based on information furnished by offerors in the submitted proposals. The Government is not responsible for locating or securing any information which is not identified in the offer. The Government reserves the right to make an award without discussions. 52.212-3, Offeror Representations and Certifications -- Commercial Items. All quotations from responsible sources will be fully considered. Vendors, who are not registered in the System for Award Management (SAM), prior to award, will not be considered. Vendors may register with SAM by going to www.sam.gov. 52.212-4, Contract Terms and Conditions Commercial Items This clause applies in its entirety and there are currently no addenda to the provision. 52.212-5, Contract Terms and Conditions Required To Implement Statutes or Executive Orders--Commercial Items (Jan 2020) The following provisions and clauses will be incorporated by reference, and the full text of the references may be accessed electronically at this address: http://acquisition.gov (a) The Contractor shall comply with the following Federal Acquisition Regulation (FAR) clauses, which are incorporated in this contract by reference, to implement provisions of law or Executive orders applicable to acquisitions of commercial items: (1) 52.203-19, Prohibition on Requiring Certain Internal Confidentiality Agreements or Statements (JAN 2017) (section 743 of Division E, Title VII, of the Consolidated and Further Continuing Appropriations Act, 2015 (Pub. L. 113-235) and its successor provisions in subsequent appropriations acts (and as extended in continuing resolutions)). (2) 52.204-23, Prohibition on Contracting for Hardware, Software, and Services Developed or Provided by Kaspersky Lab and Other Covered Entities (Jul 2018) (Section 1634 of Pub. L. 115-91). (3) 52.204-25, Prohibition on Contracting for Certain Telecommunications and Video Surveillance Services or Equipment. (AUG 2019) (Section 889(a)(1)(A) of Pub. L. 115-232). (4) 52.209-10, Prohibition on Contracting with Inverted Domestic Corporations (Nov 2015). (5) 52.233-3, Protest After Award (AUG 1996) (31 U.S.C. 3553). (6) 52.233-4, Applicable Law for Breach of Contract Claim (OCT 2004) (Public Laws 108-77 and 108-78 (19 U.S.C. 3805 note)). (b) The Contractor shall comply with the FAR clauses in this paragraph (b) that the Contracting Officer has indicated as being incorporated in this contract by reference to implement provisions of law or Executive orders applicable to acquisitions of commercial items: (22) 52.219-28, Post Award Small Business Program Rerepresentation (July 2013) (15 U.S.C. 632(a)(2)). (23) 52.219-29, Notice of Set-Aside for, or Sole Source Award to, Economically Disadvantaged Women-Owned Small Business Concerns (Dec 2015) (15 U.S.C. 637(m)). (25) 52.222-3, Convict Labor (June 2003) (E.O. 11755). (29)(i) 52.222-35, Equal Opportunity for Veterans (OCT 2015)(38 U.S.C. 4212). (30)(i) 52.222-36, Equal Opportunity for Workers with Disabilities (JUL 2014) (29 U.S.C. 793). (31) 52.222-37, Employment Reports on Veterans (FEB 2016) (38 U.S.C. 4212). (33) 52.222-50, Combating Trafficking in Persons (JAN 2019) (22 U.S.C. chapter 78 and E.O. 13627). (42) 52.223-18, Encouraging Contractor Policies to Ban Text Messaging While Driving (Aug 2011) (E.O. 13513). (49) 52.225-13, Restrictions on Certain Foreign Purchases (JUNE 2008) (E.O.'s, proclamations, and statutes administered by the Office of Foreign Assets Control of the Department of the Treasury). (55) 52.232-33, Payment by Electronic Funds Transfer'System for Award Management (Oct 2018) (31 U.S.C. 3332). (c) The Contractor shall comply with the FAR clauses in this paragraph (c), applicable to commercial services, that the Contracting Officer has indicated as being incorporated in this contract by reference to implement provisions of law or Executive orders applicable to acquisitions of commercial items: (1) 52.222-17, Nondisplacement of Qualified Workers (May 2014) (E.O. 13495). (2) 52.222-41, Service Contract Labor Standards (AUG 2018) (41 U.S.C. chapter 67). (3) 52.222-42, Statement of Equivalent Rates for Federal Hires (MAY 2014) (29 U.S.C. 206 and 41 U.S.C. chapter 67). (4) 52.222-43, Fair Labor Standards Act and Service Contract Labor Standards--Price Adjustment (Multiple Year and Option Contracts) (AUG 2018) (29 U.S.C. 206 and 41 U.S.C. chapter 67). (d) Comptroller General Examination of Record. The Contractor shall comply with the provisions of this paragraph (d) if this contract was awarded using other than sealed bid, is in excess of the simplified acquisition threshold, and does not contain the clause at 52.215-2, Audit and Records--Negotiation. (1) The Comptroller General of the United States, or an authorized representative of the Comptroller General, shall have access to and right to examine any of the Contractor's directly pertinent records involving transactions related to this contract. (2) The Contractor shall make available at its offices at all reasonable times the records, materials, and other evidence for examination, audit, or reproduction, until 3 years after final payment under this contract or for any shorter period specified in FAR Subpart 4.7, Contractor Records Retention, of the other clauses of this contract. If this contract is completely or partially terminated, the records relating to the work terminated shall be made available for 3 years after any resulting final termination settlement. Records relating to appeals under the disputes clause or to litigation or the settlement of claims arising under or relating to this contract shall be made available until such appeals, litigation, or claims are finally resolved. (3) As used in this clause, records include books, documents, accounting procedures and practices, and other data, regardless of type and regardless of form. This does not require the Contractor to create or maintain any record that the Contractor does not maintain in the ordinary course of business or pursuant to a provision of law. (e) (1) Notwithstanding the requirements of the clauses in paragraphs (a), (b), (c), and (d) of this clause, the Contractor is not required to flow down any FAR clause, other than those in this paragraph (e)(1)in a subcontract for commercial items. Unless otherwise indicated below, the extent of the flow down shall be as required by the clause (i) 52.203-13, Contractor Code of Business Ethics and Conduct (Oct 2015) (41 U.S.C. 3509). (ii) 52.203-19, Prohibition on Requiring Certain Internal Confidentiality Agreements or Statements (JAN 2017) (section 743 of Division E, Title VII, of the Consolidated and Further Continuing Appropriations Act, 2015 (Pub. L. 113-235) and its successor provisions in subsequent appropriations acts (and as extended in continuing resolutions)). (iii) 52.204-23, Prohibition on Contracting for Hardware, Software, and Services Developed or Provided by Kaspersky Lab and Other Covered Entities (Jul 2018) (Section 1634 of Pub. L. 115-91). (iv) 52.204-25, Prohibition on Contracting for Certain Telecommunications and Video Surveillance Services or Equipment. (AUG 2019) (Section 889(a)(1)(A) of Pub. L. 115-232). (v) 52.219-8, Utilization of Small Business Concerns (Oct 2018) (15 U.S.C. 637(d)(2) and (3)), in all subcontracts that offer further subcontracting opportunities. If the subcontract (except subcontracts to small business concerns) exceeds $700,000 ($1.5 million for construction of any public facility), the subcontractor must include 52.219-8 in lower tier subcontracts that offer subcontracting opportunities. (vi) 52.222-17, Nondisplacement of Qualified Workers (MAY 2014) (E.O. 13495). Flow down required in accordance with paragraph (l) of FAR clause 52.222-17. (vii) 52.222-21, Prohibition of Segregated Facilities (Apr 2015). (viii) 52.222-26, Equal Opportunity (Sep 2016) (E.O. 11246). (ix) 52.222-35, Equal Opportunity for Veterans (Oct 2015) (38 U.S.C. 4212). (x) 52.222-36, Equal Opportunity for Workers with Disabilities (Jul 2014) (29 U.S.C. 793). (xi) 52.222-37, Employment Reports on Veterans (Feb 2016) (38 U.S.C. 4212). (xii) 52.222-40, Notification of Employee Rights Under the National Labor Relations Act (Dec 2010) (E.O. 13496). Flow down required in accordance with paragraph (f) of FAR clause 52.222-40. (xiii) 52.222-41, Service Contract Labor Standards (Aug 2018), (41 U.S.C. chapter 67). (xiv) (A) 52.222-50, Combating Trafficking in Persons (JAN 2019) (22 U.S.C. chapter 78 and E.O. 13627). (xv) 52.222-51, Exemption from Application of the Service Contract Labor Standards to Contracts for Maintenance, Calibration, or Repair of Certain Equipment--Requirements (May 2014) (41 U.S.C. chapter 67.) (xvi) 52.222-53, Exemption from Application of the Service Contract Labor Standards to Contracts for Certain Services--Requirements (May 2014) (41 U.S.C. chapter 67) (xvii) 52.222-54, Employment Eligibility Verification (Oct 2015) (E. O. 12989). (xviii) 52.222-55, Minimum Wages Under Executive Order 13658 (Dec 2015) (E.O. 13658). (xix) 52.222-62, Paid Sick Leave Under Executive Order 13706 (Jan 2017) (E.O. 13706). (xx) (A) 52.224-3, Privacy Training (Jan 2017) (5 U.S.C. 552a). (xxi) 52.225-26, Contractors Performing Private Security Functions Outside the United States (Oct 2016) (Section 862, as amended, of the National Defense Authorization Act for Fiscal Year 2008; 10 U.S.C. 2302 Note). (xxii) 52.226-6, Promoting Excess Food Donation to Nonprofit Organizations. (May 2014) (42 U.S.C. 1792). Flow down required in accordance with paragraph (e) of FAR clause 52.226-6. (xxiii) 52.247-64, Preference for Privately-Owned U.S. Flag Commercial Vessels (Feb 2006) (46 U.S.C. Appx 1241(b) and 10 U.S.C. 2631). Flow down required in accordance with paragraph (d) of FAR clause 52.247-64. (2) While not required, the Contractor may include in its subcontracts for commercial items a minimal number of additional clauses necessary to satisfy its contractual obligations. (End of clause) 52.217-8 Option to Extend Services (Nov 1999) The Government may require continued performance of any services within the limits and at the rates specified in the contract. These rates may be adjusted only as a result of revisions to prevailing labor rates provided by the Secretary of Labor. The option provision may be exercised more than once, but the total extension of performance hereunder shall not exceed 6 months. The Contracting Officer may exercise the option by written notice to the Contractor at least 30 days before the contract expires. 52.217-9 Option To Extend the Term of the Contract (Mar 2000) (a) The Government may extend the term of this contract by written notice to the Contractor within 5 days; provided that the Government gives the Contractor a preliminary written notice of its intent to extend at least 30 days before the contract expires. The preliminary notice does not commit the Government to an extension. (b) If the Government exercises this option, the extended contract shall be considered to include this option clause. (c) The total duration of this contract, including the exercise of any options under this clause, shall not exceed 42 months. SUBMISSION PROCEDURES: All questions must be submitted via email to terrijuana.p.veals.civ@mail.mil by April 22, 2020 at 10:00 AM Eastern Time. SUBJECT LINE: W91ZLK-20-R-0020 PROPOSAL FROM (INSERT COMPANY NAME). All questions will be answered via an amendment to the solicitation on FBO. Firm Fixed Price (FFP) quotes must be signed, dated, and received by May 6, 2020 at 10:00 AM Eastern Time. NO PHONE CALLS WILL BE ACCEPTED. All quotations from responsible sources will be considered. Vendors who are not registered in the System for Award Management (SAM) database prior to award will not be considered. Offerors may register with SAM by calling 1-866-606-8220 or online at www.sam.gov. Offerors shall include a completed copy of the provision at FAR 52.212-3, Offeror Representations and Certifications- Commercial Items, with its offer. PERFORMANCE WORK STATEMENT Requirement: Hearing Impaired Interpreter 1.0 INTRODUCTION. 1.1 Scope. This is a non-personal services contract to provide American Sign Language interpreters for the hearing impaired. 1.2 Organization. The Communications and Electronics Command: Software Engineering Center (CECOM: SEC) at Aberdeen Proving Ground, Maryland. 1.3 Mission and Objectives. This contract is to provide Hearing Impaired Interpreter Services for all hearing impaired employees of SEC at Aberdeen Proving Ground, Maryland. 2.0 PERFORMANCE OBJECTIVES: Provide reasonable accommodation for hearing impaired employees to ensure compliance with Section 508 of the Rehabilitation Act, the American Disabilities Act and Presidential Executive Order 13164. IAW Section 508 of the Rehabilitation Act, Executive Order 13164 and the American Disabilities Act which requires all Federal agencies and departments that use electronic and information technology to "ensure that Federal employees and members of the public with disabilities have access to and use of information and data, comparable to that of the employees and members of the public without disabilities. 3.0 GENERAL INFORMATION: 3.1 Place of Performance: Work will be primarily performed onsite at Aberdeen Proving Ground. CECOM: SEC Aberdeen occupies several administrative facilities to include buildings 6002 of the C5ISR Complex; however, interpretative services may be required in various public facilities on the installation for Workforce Briefings, Awards Ceremonies, etc. Authorized staff (to be determined on the prior week to contractor arrival) will escort the contractor to other locations on the base. 3.1.1 The contractor shall be required to get a pass upon entering APG at the Visitor Center located at either Aberdeen North or Aberdeen South (Edgewood). The Interpreting Service begins upon arrival at the CECOM offices located in the C5ISR campus. Visitor Center information is available at www.home.army.mil/apg/index.php/about/visitor-information. 3.2 Hours of Work: Core business hours are from 0700-1700, (Monday through Friday). Business operations requiring the use of an interpreter will be limited to 0800-1630. 3.3 Contract Type: The Government will award a Firm Fixed-Price contract for services. The contract will consist of a Base contract of Six (6) months and Five (5) Six (6) months Option Periods. Base Contract 06 July 2020 - 05 January 2021 Option Period 1 06 January 2021 - 05 July 2021 Option Period 2 06 July 2021 - 05 January 2022 Option Period 3 06 January 2022 - 05 July 2022 Option Period 4 06 July 2022 - 05 January 2023 Option Period 5 06 January 2023 - 05 July 2023 4.0 TECHNICAL REQUIREMENTS: The contractor, as an independent contractor and not as an agent of the government, shall provide sufficient personnel possessing the skills, knowledge, training, and experience to perform the required tasks. All training, education and certification will be accomplished outside of this contract. 4.1 The contractor shall provide resumes of interpreters with proof of certification in American Sign Language and three (3) years of experience in proposal submittal. 4.2 The contractor shall provide an interpreter who shall be able to preserve the tone and emotional level of the speaker, as well as manage the delivery, speed and length of the statement of the speaker. 5.0 Requirements: 5.1 The proposal price will include all labor and transportation cost. The hourly rate should take this into account. Transportation will not be separately priced in the contract. 5.2 The contractor shall provide general hearing interpreter services to the CECOM: SEC-Aberdeen as needed. 5.2.1 Contractor shall provide a Hearing Impaired Interpreter(s) for the following: Up to thirty-eight (38) events per period Note: Each event of service consist of a minimum of two (2) hours of service. Additional time is billed at half hour increments. The COR will provide a minimum notice of two (2) business days to the contractor for Emergency Service. The contractor shall not invoice a cancellation and/or the rescheduled event will not be invoiced as a separate event when rescheduled by the COR a minimum of one (1) business day prior the scheduled event. The COR will not reschedule the date of the events more than once. 5.2.2 The contractor shall provide a point of contact for on-call services. 5.2.3 The contractor shall provide the required number of personnel pursuant to each request. 5.2.4 The Contracting Officer's Representative (COR) will brief the contractor within one (1) week of service days needed. 6.0 Security: The contractor shall provide at a minimum a driver's license for ID purposes with a badge or nametag, including picture, company name and the word Contractor below it. The contractor shall ensure all personnel prominently display their nametags at all times while in a work capacity. The contractor shall be required to get a pass upon entering APG at the Visitor Center. Visitor Center information is available at www.home.army.mil/apg/index.php/about/visitor-information. 7.0 Quality Assurance Surveillance Plan (QASP): (See Attached)8.0 8.0 Government Furnished Property: N/A 9.0 CONTRACTOR MANPOWER REPORTING APPLICATION (CMRA) - The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the contractor will report ALL contractor manpower (including subcontractor manpower) required for performance of this contract. The contractor is required to completely fill in all the information in the format using the following web address - https://contractormanpower.army.pentagon.mil. The required information includes: (1) Contracting Office, Contracting Officer, Contracting Officer's Technical Representative; (2) Contract number, including task and delivery order number; (3) Beginning and ending dates covered by reporting period; (4) Contractor name, address, phone number, e-mail address, identity of contractor employee entering data; (5) Estimated direct labor hours (including sub-contractor); (6) Estimated direct labor dollars paid this reporting period (including sub-contractor); (7) Total payments (including subcontractor); (8) Predominant Federal Service Code (FSC) reflecting services provided by contractor (and separate predominant FSC for each sub-contractor if different); (9) Organizational title associated with the Unit Identification Code (UIC) for the Army Requiring Activity (the Army Requiring Activity is responsible for providing the contractor with its UIC for the purposes of reporting this information); (10) Locations where contractor and sub-contractors perform the work (specified by zip code in the United States and nearest City, Country, when in an overseas location, using standardized nomenclature provided on website); (12) Presence of deployment or contingency contract language, and, (13) Number of contractor and sub-contractor employees deployed in theater this reporting period (by country). As part of its submission, the contractor will also provide the estimated total cost (if any) incurred to comply with this reporting requirement. Reporting period will be the period of performance not to exceed 12 months ending September 30 of each government fiscal year and must be reported by 31 October of each calendar year. QUALITY ASSURANCE SURVEILLANCE PLAN Hearing Impaired Interpreter 1.0. INTRODUCTION 1.1. Purpose. The role of the Government in quality assurance is to ensure contract standards are achieved. The purpose of the Quality Assurance Surveillance Plan (QASP) is to identify the methods and procedures the Government will use to evaluate contractor actions while performing the requirements in the Performance Work Statement (PWS). It is designed to provide an effective surveillance method by monitoring contractor performance for each listed performance objective in the Performance Requirements Summary (Section 7). 1.1.1. The QASP provides a systematic method to evaluate the services the contractor is required to perform as specified in the PWS. 1.1.2. The QASP has been developed by the requiring activity. It is designed to provide direction to personnel performing contract surveillance activities. Personnel surveying the contract terms and conditions and PWS requirements will periodically review the QASP throughout the life of the contract. 2.0. ROLES AND RESPONSIBILITIES. 2.1. Contracting Officer Representative. The Contracting Officer Representative (COR) is responsible for quality assurance guidance and to ensure that contract quality requirements, provisions, standards, and thresholds are defined, practical, enforceable, necessary, and verifiable. 2.1.1. The COR evaluates and documents contractor performance in accordance with the QASP and PWS. 2.1.2. The COR notifies the Contracting Officer of any significant performance deficiencies using a Contractor Discrepancy Report with supporting documentation. 2.1.3. The COR maintains surveillance documentation. 2.1.4. The COR recommends improvements to the QASP and PWS throughout the life of the contract. 2.2. Contracting Officer. The Contracting Officer is responsible for safeguarding the interests of the United States Government in contractual relationships. Only the Contracting Officer is authorized to bind the Government and then, only to the extent of the authority delegated to them through the issuance of a warrant. 2.2.1. The Contracting Officer delegates authority for inspection and/or acceptance in accordance with the terms of the contract. 2.2.2. The Contracting Officer informs the contractor of the names, duties, and limitations of authority for all quality assurance personnel assigned to the contract. 3.0. DESCRIPTION OF SERVICES 3.1. Scope of Work. The objective of this contract is to provide a Base contract of Six (6) months and Five (5) Six (6) months Option Periods which consists of all the services as described in the Performance Work Statement. 4.0. QUALITY REQUIREMENTS 4.1. Quality Control Program. The contractor, not the Government, is responsible for management and quality control actions to meet the terms of the contract. 5.0. SURVEILLANCE. The COR will perform monthly surveillance based on the quality and effectiveness of the contractor's data deliverables as well as the services provided. 5.1. Unacceptable Performance. If the number of complaints/defects exceeds the performance threshold for any objective, the COR will determine the possible cause of this unacceptable performance. Government-caused complaints/defects will not be counted against the contractor. The same applies to any other requirement of the contract when Government-caused complaints/defects are the cause of unacceptable contractor performance. If the contractor's performance is judged unacceptable for any requirement by the COR, the COR will inform the contracting officer for resolution. Significant performance deficiencies must be submitted to the Contracting Officer using a Contractor Discrepancy Report and include supporting documentation. 6.0. DOCUMENTATION REQUIREMENTS. 6.1. Government will approve and review all validation documentation prior to Interpreter's departure. 7.0. PERFORMANCE REQUIREMENTS SUMMARY (PRS) 7.1. ...