This Government Contract opportunity from General Services Administration was posted on May 18, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Help Desk and Technical Support

Closed

Federal

Submission Closed06/05/2026, 09:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541519

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AI Contract Overview

The contract entails the provision of help desk and technical support services focused on assisting users with platform access, course navigation, and resolving technical issues. The service includes responding to inquiries within a 24-hour timeframe, ensuring timely and efficient support for end-users. This subcontract falls under the NAICS code 541519, which typically encompasses other computer-related services. Issued by the General Services Administration (GSA) through its Federal Acquisition Service (FAS), the contract's place of performance is listed as Washington. The solicitation was posted on May 18, 2026, with a response deadline set for June 5, 2026. The contract emphasizes the need for responsive and knowledgeable support personnel to maintain smooth user experience and operational continuity.

General Info

Provide 24-hour help desk and technical support for platform access and course navigation.

Agency

General Services Administration → Gsa/fasView Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

Washington, DC, USA

Set-Aside

NONE

Documents

This scope was carved out of FEBCC.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Continuing Legal Education (CLE)

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PhaseClosed

PostedMay 18

subcontract

Response DeadlineJun 5

Deadline has passed

Submission Closed

06/05/2026, 09:00:00 PM UTC

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Organization & Contact Information

AgencyGeneral Services Administration → Gsa/fas

ContactsNo contacts available

OfficeN/A

Organization / Agency

General Services Administration → Gsa/fas

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

Provision of timely help desk support for platform access, course navigation, and technical troubleshooting with response to inquiries within 24 hours.