This Government Contract opportunity from Department Of Defense was posted on March 24, 2011. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Help Desk Automation Tool
Contract Overview
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The Naval Air Systems Command negotiated a sole source firm-fixed price contract, solicitation number N00421-11-R-0025, with FrontRange Solutions USA, Inc. for the procurement of the Help Desk Expert Automation Tool (HEAT) 9.5 Web User Interface. This acquisition includes 900 licenses and supporting maintenance to benefit the NAVAIR IT/IM Department, AIR 7.2, and the Naval Air Warfare Center Aircraft Division. The maintenance agreement covers one base period effective through September 30, 2011. The contract was awarded without full and open competition under the statutory authority of 10 U.S.C. Section 2304(c)(1) and FAR 6.302-1, as the software is proprietary and necessary to ensure operational continuity and data compatibility for more than 60,000 users. Managed by the Department of Defense in Patuxent River, Maryland, the procurement is categorized under NAICS code 511210. The primary point of contact for this effort is Ozdem S. Hubley.
General Info
Contract Value
$164,855.34Place of Performance
MDSet-Aside
Award Issued Date
Documents
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Timeline
Submission Closed
Organization & Contact Information
Full Description
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