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Help Desk support for CARES applications, end user support, and T2

Active

Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The contract involves providing Help Desk support specifically for CARES applications, including end user assistance and Tier 2 (T2) support. It is being forecasted by the Administration for Children and Families, a division under the Department of Health and Human Services. The contract aims to ensure efficient technical support and issue resolution for users of CARES systems. Key contacts for this opportunity include Tom Vinson as the Program Point of Contact and Jennifer Browning serving as the Contracting Officer. While details such as the solicitation number, NAICS code, and site locations are not specified, the opportunity appears to be in the planning phases as indicated by its forecast status. The contract is intended to maintain reliable operational support and enhance user experience with CARES applications through timely and expert help desk services.

General Info

Provide Tier 2 Help Desk support for CARES applications under Administration for Children and Families.

Agency

Administration for Children and Families → Administration For Children And Families

NAICS

541513 - Computer Facilities Management Services View NAICS

Place of Performance

US

Set-Aside

NONE

Documents

(0)

No documents available

AI Contract Breakdown

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Timeline

PostedMay 25

forecast

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Organization & Contact Information

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AgencyAdministration for Children and Families → Administration For Children And Families

Contacts2 people available

OfficeN/A

Organization / Agency

Administration for Children and Families → Administration For Children And Families

Office AddressN/A

Contacts

Tom Vinson

contact@example.gov

Jennifer BrowningContracting Officer

contact@example.gov

Full Description

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Help Desk support for CARES applications, end user support, and T2

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