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HP Maintenance

Awarded

W52P1J16QHPM1Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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Hewlett Packard's Foundation Support Agreement under this contract ensures continuous, around-the-clock onsite maintenance for all covered HP hardware, with a guaranteed response time of four hours. The agreement supports the Department of Defense's Joint Munitions Command, headquartered in Rock Island, Illinois, emphasizing reliable and prompt technical assistance to maintain critical hardware infrastructure. This maintenance service aims to minimize downtime and optimize operational efficiency by providing expert support 24 hours a day, seven days a week. The contract, identified by solicitation number W52P1J16QHPM1 and posted in April 2016, applies under NAICS code 517110, relating to telecommunications. The point of contact for this agreement is Araka E. Schroeder, who can be reached via email or phone for any support-related inquiries. The arrangement reflects a strategic partnership to uphold essential hardware functionality within the Department of Defense’s operational framework.

General Info

HP provides 24/7 onsite hardware maintenance with a four-hour response for DoD Joint Munitions.

Agency

Department Of Defense → W4MM USA Joint Munitions Command

NAICS

517110 - Wired Telecommunications Carriers

Place of Performance

IL

Set-Aside

NONE

Documents

1

JEFO_HP_Brand_Maintenance_Support.pdf

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Timeline

PhaseAwarded

PostedApr 18

Justification (J&A)

AwardedOct 20

Contract was awarded

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Organization & Contact Information

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AgencyDepartment Of Defense → W4MM USA Joint Munitions Command

Contacts1 person available

OfficeROCK ISLAND, IL, 61299-5000, USA

Organization / AgencyDepartment Of Defense → W4MM USA Joint Munitions Command

Office AddressROCK ISLAND, IL, 61299-5000, USA

Contacts

Araka E. Schroeder

contact@example.gov

+1 (555) 000-0000

Full Description

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Hewlett Packard's Foundation Support Agreement will provide 24 hour, 7 days per week, and 4 hour response time (24x7x4) onsite maintenance support for all HP hardware included under this new delivery order.

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