Human Resource Management Software

The City of Madison is seeking proposals from qualified vendors to provide a comprehensive Human Resource Management Software platform through a competitive RFP process. The contract, identified by solicitation number 14008-0-2025-BP, aims to acquire a cloud-hosted SaaS solution that will streamline various HR functions including onboarding, training, performance management, and records management. The project is expected to have a minimum duration of seven years following implementation, with phased deployment beginning in late 2025 and continuing into 2027. The contract size ranges from $500,000 to $2,000,000, and proposals are due by March 11, 2025. The City emphasizes strict adherence to the sample contract terms, which include comprehensive legal, insurance, and data security requirements, and does not permit exceptions or negotiations on legal provisions. The City’s procurement process involves an initial administrative review, followed by evaluation based on narrative proposals, cost, and local vendor preference, with the possibility of product demonstrations for shortlisted vendors. The evaluation factors include solution quality, implementation plan, support requirements, and cost, with a significant emphasis on responsiveness, responsibility, and compliance with City policies. The contract mandates strict data handling and security protocols, including approval of data centers within the U.S., cooperation with public records laws, and adherence to Service Level Agreements for system uptime and response times. Additionally, the contract incorporates provisions for affirmative action, nondiscrimination, insurance coverage, and data ownership, with a focus on ensuring transparency, accountability, and seamless integration with existing City systems such as Tyler Technologies ERP, NeoGov applicant tracking, and Microsoft collaboration tools. The City reserves the right to modify the contract terms, reject proposals, or cancel the procurement process at any time, emphasizing the importance of compliance with all submission requirements and legal obligations.