Hyland OnBase Software Maintenance Annual Renewal

The contract pertains to the renewal of a software maintenance agreement for Hyland OnBase, a document management system, with an annual renewal process. The solicitation, identified by the number SS 16298-25,2, was posted on December 11, 2024, with the response deadline also set for the same date, indicating a streamlined or immediate renewal process. The contract is valued at approximately 360,333 dollars, reflecting a fixed scope and budget. The primary organization involved is the City of Jacksonville, Florida, which operates within the State and is classified under the NAICS code 541519, indicating a focus on other computer related services. The designated point of contact for this contract is Carmella Spitler, reachable via email, who likely manages the procurement or renewal process. The overarching context involves the City of Jacksonville’s procurement procedures, including recent updates to protest procedures effective July 1, 2024, which outline the process for challenging procurement decisions related to competitive solicitations. These procedures specify timelines, submission requirements, and review processes, primarily managed by the Jacksonville Procurement Awards Committee. The contract’s focus on document management systems underscores the city’s commitment to maintaining efficient digital records and operational workflows through reliable software maintenance, ensuring continued system performance and support. The comprehensive procurement framework aims to uphold transparency and fairness in the renewal process, aligning with the city’s procurement policies and procedures.