Identity and Access Management (IAM) Solution

1.2. Background The City currently uses Microsoft Entra ID as its primary identity platform, with Entra ID P1 broadly deployed across the workforce and a smaller number of Entra ID P2 licenses providing access to more advanced identity protection and governance capabilities. The current environment supports core capabilities such as single sign-on, directory synchronization, Conditional Access, multifactor authentication, device registration, and self-service password reset. However, advanced identity capabilities such as risk-based identity protection, privileged identity management, access reviews, entitlement management, and broader governance functionality are not licensed consistently across the full user population. The City is evaluating IAM solutions that can preserve the capabilities currently in use while improving identity lifecycle automation, security, governance, application integration, administrative visibility, and support for specialized requirements such as Public Safety and CJIS-related use cases. The desired solution should also support integration with existing City systems, including Active Directory, Microsoft 365, HRMS/PeopleSoft, endpoint management, security monitoring platforms, and internally developed applications.