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This Sources Sought opportunity from Department Of Health And Human Services was posted on February 28, 2023. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

IEE Sources Sought Notice: IHS/ Platinum Service Plan

Closed
IHS1468827Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 811210
New
SLED
INFO/SPSV - VuWall Maintenance Renewal
Solicitation # SRC0000036982
Solicitation SRC0000036982 is for the renewal of managed audiovisual and VuWall system support for the Alabama Department of Corrections at their Montgomery location. The service period runs from October 18, 2026, through October 17, 2027, with a total contract cost limit of 25,000 dollars over a maximum period of five years. The scope of work requires the provider to maintain a 24/7/365 Level 1 service desk for telephone and email intake, with Level 2/3 remote and onsite support available during standard business hours. Key performance metrics include a 95 percent compliance rate for telephone answers under 10 minutes, a 90 percent compliance rate for email responses within 4 hours, and onsite technician arrival within 48 hours of remote troubleshooting. Qualified suppliers must demonstrate technical competency and manufacturer authorization for VuWall TRx, PAK video wall controllers, VuStream encoders, and ControlVu interfaces. The provider is responsible for diagnosing failed equipment, coordinating manufacturer repairs, and delivering monthly service-level reports. Award criteria include pricing reasonableness and the ability to meet strict operational capacities. Compliance requirements include enrollment in E-Verify, certification of Alabama state and local tax remittance, and adherence to ADOC security and background screening protocols. All responses must be submitted electronically through the Alabama Buys system.
Department Of Corrections, Information Systems

POSTED

about 24 hours ago

DEADLINE

in 2 days

General Info

NAICS

811210 - Electronic and Precision Equipment Repair and Maintenance

Place of Performance

Cass Lake, MN, 56633, USA

Set-Aside

BICiv

Documents

1

SOW - LightForce Pro Therapy Laser Service Agreement

PDF, High priority: read this firstsow
High

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Timeline

PhaseClosed
Posted

Sources Sought

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Health And Human Services → Bemidji Area Indian Health Service
Contacts1 person available
OfficeBEMIDJI, MN, 56601, USA
Office AddressBEMIDJI, MN, 56601, USA

Full Description

Show more
Provide preventative maintenance and repair service support the LightForce Pro Therapy Class IV laser system.

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Keith Deutsch
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