Immigration Legal Services: Legal HelpDesk

The Office for Refugees and Immigrants in Massachusetts is seeking contractors to deliver limited legal services and operate a legal Help Desk specifically for income-qualified immigrants across the state. The services must be provided in Boston, with performance centered at the agency’s location at 1 Ashburton Place, and are intended to support vulnerable populations by offering accessible, affordable legal guidance on immigration matters. Contracts will be awarded to qualified providers capable of delivering competent, culturally sensitive legal assistance in compliance with state and federal standards, ensuring that eligible individuals receive timely and accurate advice on issues such as relief applications, citizenship processes, and rights protection. The solicitation, identified as BD-27-1078-ORI1A-ORI-131933, was posted on July 30, 2026, with responses due by September 9, 2026. The procurement is managed by the Purchasing Department at ORI1ASH under the Massachusetts state government, with Robin Carmona serving as the primary point of contact for inquiries. Although no specific set-aside or NAICS code is indicated, the opportunity is open to qualified entities capable of meeting the service requirements. Interested parties must submit proposals through the official Commbuys portal, and successful contractors will be expected to maintain high standards of professionalism, confidentiality, and compliance with immigration law while working directly with low-income immigrant communities.