This RFI is issued solely for information and planning purposes. It does not constitute a Request for Proposal (RFP), Request for Quotation (RFQ), Invitation for Bids (IFB) or a promise to issue an RFP or formal acquisition in the future. This RFI does not commit the U.S. Government to contract for any supply or service whatsoever nor does it intend to award a contract on the basis of this RFI. U.S. Customs and Border Protection (CBP), Air and Marine Operations (AMO), is not at this time, seeking proposals and will not accept unsolicited proposals. All who respond to this RFI are advised that the U.S. Government will not pay for any information or inquiries, nor the U.S. Government's use of such information or administrative costs incurred in response to this RFI. All costs associated with responding to this RFI will be solely at the Interested Party's expense. Not responding to this RFI does not preclude participation in any future procurement, if any, is released. Sources responding to this RFI should submit the minimum information necessary for the government to make a determination that the source is capable of satisfying the requirements. Based on the response to this RFI, a determination to compete or not to compete a future procurement is solely within the discretion of the U.S. Government. If a solicitation is released, it will be advertised on the Federal Business Opportunities (FedBizOpps) website, or the GSA eBuy website depending on acquisition strategy. It is the responsibility of the potential offerors to monitor this site for additional information pertaining to this RFI or a future solicitation. CBP/AMO is conducting market research for a future requirement. Interested Parties are encouraged to provide a comprehensive capabilities statement on how they would provide CBP/AMO with the services noted herein. CBP/AMO seeks information regarding Industry's capability to gain a greater understanding of the full range of available options for providing maintenance for Continued Life Cycle Support (LCS) for the In-Fill Radar and Tower. This is an RFI released pursuant to Federal Acquisition Regulation (FAR) Part 10 - Market Research and Part 15.201(e). This RFI's purpose is to obtain market information on viable sources for vision/optometry/ophthalmology consultative services. CBP thanks you in advance for reviewing this RFI and assisting us in our efforts to obtain services. Program Background The Department of Homeland Security (DHS) / Customs and Border Protection (CBP) / Air and Marine Operations (AMO) / Long Range Radar Joint Program Office (LRR JPO) is charged with preserving the integrity of the DHS's ground-based surveillance capability by ensuring a reliable primary long range radar system and associated air navigation, surveillance, and communications systems are maintained in order to provide airspace security throughout the continental US and adjacent regions as required by National Security authorities. In 2017, EFW, Inc. was awarded a contract to install a C-Speed Light Wave Radar (LWR) system and erect a 50-foot tower for the antenna on a prepared site in Webb County, TX. Additionally, the contract called for one year of Life Cycle Support (LCS) following government acceptance of the completed system. EFW, Inc. provided a LCS Plan, which included the following elements: Equipment and tower warranty The maintenance of operational availability Sparing Obsolescence management 24/7 system monitoring Routine maintenance Engineering and system restoration in the event of a failure A contract modification also provided for the installation of a Government Furnished Equipment (GFE) router and support to connect to a Virtual Private Network (VPN) with the Air and Marine Operations Surveillance System (AMOSS). The contract was completed, and the government formally accepted the system from the contractor January 19, 2018. The LCS period began on that date, and it is set to expire January 18, 2019. Description The following service requirements to be included in this LCS contract: Preventative maintenance Corrective maintenance and system restoration The contractor shall provide a Life Cycle Support Plan (LCSP) for the radar and tower system installed by EFW, Inc. in 2018. The LCSP shall address the requirements stated under Section 3, Specific Tasks. RESPONSES Responses to this RFI should include information such as: Assessment of the SoW and recommended changes Cost drivers with possible trade off decisions to reduce costs Recommendation to maintain the radar for 10 years while minimizing maintenance costs Recommended preventative maintenance with periodicity and annual costs including parts, travel, labor, etc. High failure components and replacement costs - including labor, travel, etc. Estimated cost to restore system from an outage based on the need to have the system operating within a fixed period of time, understanding that shorter restoration times will come with a higher cost (restoration within: 7 days, 14 days, 30 days) Likelihood of a major outage based on historical data Possible approaches and costs for identifying radar degradations monitoring radar status and performance identifying and reporting outages Important considerations not addressed The vendor's familiarity or experience with the C Speed LWR or similar systems The vendor's past experience with preventative maintenance and corrective maintenance of radars or related systems Training / familiarization cost to prepare for LCS if not the incumbent contractor. Acknowledgment of receipt of responses will not be made, nor will respondents be notified of the Government's evaluation of the information received. However, should such a requirement materialize, no basis for claims against the Government shall arise as a result of a response to this RFI or the Government's use of such information as either part of an evaluation process or in develoing specifications for any subsequent requirement. Responses are due no later than 4:00pm, Eastern Standard Time (EST) on December 3, 2018. Please email your response to
contact@example.gov . All questions and comments should be submitted in writing and directed to Shante Melton via email
contact@example.gov . Interested parties are requested to respond to this RFI with a white paper. White papers in Microsoft Word for Office 2013 compatible format and shall be limited to 10 pages and submitted via e-mail only to
contact@example.gov. Proprietary information, if any, should be minimized and MUST BE CLEARLY MARKED. To aid the Government, please segregate proprietary information. Please be advised that all submissions become Government property and will not be returned. Section 1 of the white paper shall provide administrative information, and shall include the following as a minimum: 1. Name, mailing address, overnight delivery address (if different from mailing address), phone number, fax number, and e-mail of designated point of contact. 2. Recommended contracting strategy. 3. Business type (large business, small business, small disadvantaged business, 8(a) Certified small business, woman-owned small business, HUBZone small business, very small business, service-disabled veteran-owned small business) based upon North American Industry Classification System (NAICS) code 334511 QUESTIONS Questions regarding this announcement shall be submitted in writing by e-mail to the Shante Melton,
contact@example.gov. Verbal questions will NOT be accepted. Questions will be answered by posting answers to Federal Business Opportunities (FedBizOpps) website accordingly. Questions shall NOT contain proprietary or classified information. The Government does not guarantee that questions received after November 28, 2018 will be answered.