Independent Review of the Office of the DND/CAF Ombudsman

The Department of National Defence is seeking an independent third party to conduct a comprehensive review of the Office of the DND/Canadian Armed Forces Ombudsman, with the goal of evaluating its governance structure and authorities while benchmarking its operations against ombudsman functions across the Government of Canada, other levels of government, similar democracies, and allied military institutions. This review is intended to support the implementation of Justice Fish’s Recommendation #103 by determining whether additional measures are necessary to strengthen the independence and effectiveness of the Ombudsman’s office. The contract is restricted to qualified Supply Arrangement Holders under E60ZT-16TSSB who meet Tier 1 qualifications for Stream 2 – Business consulting/change management services. All RFP documents will be distributed directly by the Contracting Authority to eligible participants, and proposals must be submitted by the deadline of July 15, 2026. The performance period is set at 90 days following contract award, with all work to be conducted in the National Capital Region. The security classification for this requirement is unclassified, and it is subject to the Canada-Korea Free Trade Agreement. Proposals may be submitted in either official language, and bidders are entitled to request a debriefing within 15 working days of receiving award notification, which may be conducted in writing, by telephone, or in person. All inquiries must be directed to Contracting Authority Ethan MacGowan at ethan.macgowan2@forces.gc.ca.