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This Government Contract opportunity from Department Of Defense was posted on July 26, 2023. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Infinity 48-48 Maintenance

Closed
N63116-23-Q-0568Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 811210
New
SLED
INFO/SPSV - VuWall Maintenance Renewal
Solicitation # SRC0000036982
Solicitation SRC0000036982 is for the renewal of managed audiovisual and VuWall system support for the Alabama Department of Corrections at their Montgomery location. The service period runs from October 18, 2026, through October 17, 2027, with a total contract cost limit of 25,000 dollars over a maximum period of five years. The scope of work requires the provider to maintain a 24/7/365 Level 1 service desk for telephone and email intake, with Level 2/3 remote and onsite support available during standard business hours. Key performance metrics include a 95 percent compliance rate for telephone answers under 10 minutes, a 90 percent compliance rate for email responses within 4 hours, and onsite technician arrival within 48 hours of remote troubleshooting. Qualified suppliers must demonstrate technical competency and manufacturer authorization for VuWall TRx, PAK video wall controllers, VuStream encoders, and ControlVu interfaces. The provider is responsible for diagnosing failed equipment, coordinating manufacturer repairs, and delivering monthly service-level reports. Award criteria include pricing reasonableness and the ability to meet strict operational capacities. Compliance requirements include enrollment in E-Verify, certification of Alabama state and local tax remittance, and adherence to ADOC security and background screening protocols. All responses must be submitted electronically through the Alabama Buys system.
Department Of Corrections, Information Systems

POSTED

about 22 hours ago

DEADLINE

in 2 days

General Info

NAICS

811210 - Electronic and Precision Equipment Repair and Maintenance

Place of Performance

San Diego, CA, 92106, USA

Set-Aside

NONE

Documents

0

No documents available

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Timeline

PhaseClosed
Posted

special-notice

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Defense → Naval Health Research Center
Contacts2 people available
OfficeSAN DIEGO, CA, 92106, USA
Office AddressSAN DIEGO, CA, 92106, USA

Full Description

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This is a notice of intent to award a sole-source contract and is not a request for competitive proposal. However, if interested, Government shall consider all responses. Naval Health Research Center (NHRC) intends to solicit a proposal and enter into a contract with Cepheid US, Sunnyvale, CA. The statutory authority for this sole source procurement is 10 U.S.C 2304(c)(1) per FAR 6.302-1(c). Contract will be evaluated on most advantageous and best value to the Government. Please reference N63116-23-Q-0568 on all quotes. The NAICS code for this contract will be 811210. NHRC requires that all contractors doing business with the Acquisition Office must be registered with System for Award Management (SAM). No award can be made unless the vendor is registered in SAM. For additional information and to register to SAM, please access the following website: https;//www.sam.gov/. In order to register with SAM and be eligible to receive an award from this Acquisition Office, all offerors must have a DUN & Bradstreet Number. A DUN & Bradstreet Number may be acquired free of charge by contacting DUN & Bradstreet online at https://dnb.com/products/eupdate/requestOptions.html or by phone at (800) 333- 0505. Maintenance is being requested to maintain a Cepheid GENEXPERT Infinity 48-48 System in the laboratory at Naval Health Research Center (NHRC) in San Diego. All maintenance will be performed in San Diego 92152. As NHRC is a Government facility, no sales tax will be paid. All quotes must include the Company Name, Full Address, CAGE Code and Point of Contact information including Name, Phone Number and E-Mail address. All invoices for this order will be submitted electronically through Procurement Integrated Enterprise Environment (PIEE) - Wide Area Work Flow (WAWF). BASE ACCESS This contract will require base access for all personnel performing training. In order to access Naval Health Research Center at Naval Base Point Loma, trainers will need to be enrolled in the Defense Biometric Identification System (DBIDS). Providing registration information is voluntary. However, failure to provide Social Security Number and Driver's License Number or other acceptable identification may result in a denial of access. Description: Base year: Service Plan: 48S48A1Y - Annual Maintenance Service Contract for a GENEXPERT INFINITY48S (48 MODULE). The Serial number is 837129. Service Coverage: 24x7 Phone Support Onsite 5x10 hours (8AM 6PM) Annual Preventative Maintenance Check-up performed by Field Service Engineer Includes Parts, Labor & Travel Software Upgrades included 98% Uptime Guarantee Plus a one-time reinstatement/inspection fee Option Year One Service Plan: 48S48A1Y - Annual Maintenance Service Contract for a GENEXPERT INFINITY48S (48 MODULE). The Serial number is 837129. Service Coverage: 24x7 Phone Support Onsite 5x10 hours (8AM 6PM) Annual Preventative Maintenance Check-up performed by Field Service Engineer Includes Parts, Labor & Travel Software Upgrades included 98% Uptime Guarantee Period of Performance: Base Year: 28 August 2023 - 27 August 2024 Option Year 1: 28 August 2024 - 27 August 2025 Contract will be for a base year plus one option year. Contract will include funding for the Base Year and the dollar values but no funding for the Option Year. As the Option Year approaches, NHRC will have the option to exercise or choose not to exercise the Option Year. Quotes are required for the base and each option year.

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