Information Technology As-Needed Professional Services

Scope: The City of Santa Ana is seeking a qualified firm(s) that can provide a broad range of Information Technology (IT) support, maintenance and new project consulting for its various departments. Services will be requested for an as-needed basis and charged on an hourly-basis. The City intends to award multiple vendors to provide services. There is no guarantee that any staff services will be requested or used during the life of any agreement.
Notes: All required sections and forms must be completed and submitted via PlanetBids in order for the proposal to be considered responsive. The City will only consider proposals that have been transmitted successfully and have been issued an e-bid confirmation number with a time stamp from the Bid Management System indicating that proposal was submitted successfully. Transmission of proposals by any other means will not be accepted. Proposer shall be solely responsible for informing itself with respect to the proper utilization of the bid management system, for ensuring the capability of their computer system to upload the required documents, and for the stability of their internet service. Failure of the proposer to successfully submit an electronic proposal shall be at the bidder’s sole risk and no relief will be given for late and/or improperly submitted bids. Proposers experiencing any technical difficulties with the proposal submission process may contact PlanetBids at (818) 992-1771. Questions of an operational nature may be directed to the City’s Purchasing office at (714) 647-5489. Neither the City, nor PlanetBids, makes any guarantee as to the timely availability of assistance, or assurance that any given problem will be resolved by the proposal submission deadline. BY SUBMITTING A PROPOSAL, YOU ACKNOWLEDGE THAT YOU HAVE READ THE SOLICITATION DOCUMENT IN ITS ENTIRETY AND THAT YOUR PROPOSAL MEETS ALL LISTED REQUIREMENTS.
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