Information Technology (IT) Ashore Operations Support Services

The Information Technology Ashore Operations Support Services contract, issued by the Military Sealift Command under the Department of Defense, aims to maintain the operational availability of IT systems worldwide. The primary objective is to assist N6 in integrating physical, financial, contractual, and performance attributes of IT investments to facilitate cost-efficient and timely business decisions. Scope of work includes the development, documentation, implementation, and maintenance of IT Governance processes covering classified and unclassified datacenter operations, desktop support, global service desk support, telecommunications, and disaster recovery site support. This is an indefinite-delivery/indefinite-quantity contract utilizing firm fixed-price and firm fixed-price level-of-effort task orders. The contract structure consists of a one-year base period with four additional one-year option periods. Managed out of Norfolk, Virginia, the effort falls under NAICS code 541513 and is designed to provide comprehensive technical and governance oversight for the agency's global IT infrastructure.