Inmate Paid Television Services

Inmate Paid Television ServicesThis requirement is for: The Correctional Service of Canada, Drumheller Institution, Prairie RegionTrade agreement: This procurement is not subject to any trade agreement.Tendering procedures: All interested suppliers may submit a bid.Competitive Procurement Strategy: lowest priced compliant bidSet-aside under the Procurement Strategy for Indigenous Business: This procurement is not subject to any set-asides for Indigenous Suppliers.Comprehensive Land Claim Agreement:This procurement is not subject to a Comprehensive Land Claims Agreement.Security Requirements: This contract offer does not include security requirements.Nature of Requirements: The following is a summary of the statement of work for this requirement.The Correctional Service Canada has a requirement to requirement for Offender Paid Television Services at Drumheller Institution.Background:Drumheller Institution is a federal corrections institution, housing approx. 650 inmates. Drumheller Institutuion is located in Central Alberta, on the south side of the Valley off Highway 9, approximately 130 kilometres North East of the city of Calgary.Objectives:To provide a viable and balanced CATV signal or equivalent throughout the Institution to up to 650 outlets at Drumheller Institution.TasksDrumheller Institution has 650 cable drops. CSC requires all drops to be active at all times. The television cable system feeds into a sub-station; from there it is split, amplified and fed via lines within our manhole system to the various buildings. The signal is then amplified a second time, and sent to the required cells.All equipment the Contractor supplies must be serviced, maintained and remain the sole responsibility of the Contractor during the term of the contract.Maintenance of all coaxial cable wiring connections throughout the institution will be the responsibility of the respective institution, not the Contractor.The Contractor’s regular published installation and/or relocation charges shall apply including additional outlets or relocation of the existing outlets when requested by the project authority.The channel package to be provided must include a minimum choice of SIXTY channels. Included in the sixty channels must be the basic channel package provided, plus a minimum of THREE movie channels, and TEN a la carte channels.Sexually explicit channels are prohibited, and shall not be included in the list of channels. Confirmation of this exclusion must be acknowledged in the bidder’s proposal.Maintenance:The Contractor must provide service personnel that are available 24 hours a day, 7 days a week to provide service to the all-in one head end. In the event that the Contractor cannot provide service personnel to respond to service calls within the specified timeframe, the Contractor must notify the Project Authority as soon as possible; a response time will then be mutually agreed upon between the Project Authority and the Contractor.Response to service calls, initiated by The Correctional Service of Canada Project Authority or delegate: the Contractor must meet the following response times. If the Contractor cannot meet these response times, the Contractor must contact the Project Authority or delegate to inform them of the time within which the Contractor will respond, subject to the Project Authority’s or delegate’s approval.The Contractor must respond within one (1) hour from the time of the telephone call. The Contractor’s service personnel must arrive on site within four (4) hours for a full-scale outage, and twenty-four (24) hours for service calls other than a full-scale outage, from the time of the request unless otherwise agreed upon. In the event that the Contractor cannot respond to service calls within the specified timeframe, the Contractor must notify the Project Authority as soon as possible; a response time will then be mutually agreed upon between the Project Authority and the Contractor.The Project Authority will provide written notification to the Contracting Authority regarding any service calls within 24 hours of the service call.The Contractor must test the all-in one head end system and signal strength two (2) times per year, per site and report the results to the Project Authority. The Contractor may make recommendations to the Project Authority of each site, on how the sites can increase signal strength issues, beyond the Contractors control. The Contractor must perform this task in addition to and separate from service calls.In the event the Contractors equipment (all in one head end) fails, and a full-scale (all channels) outage lasts longer than 48 consecutive hours per site, the Contractor must provide a credit to the affected site on their account. The Contractor must calculate the credit by multiplying the daily rate by the number of outlets the site is currently paying for as per Annex B – Basis of Payment, and multiplying the resulting amount by the number of days of the full-scale outage, per affected site.Any work or maintenance must be performed during hours agreeable to both the Contractor and the Project Authority and done in such that there will be minimum impact to the normal institutional routine. All work and requests from the Contractor will be addressed to the Project Authority and/or their delegate.Outlet Count The Contractor must adjust the number of outlets listed in Annex B, in September of each year, based on the annual average population count. The Contracting Authority will report the outlet count to the Contractor. The number of outlets will remain constant unless the inmate population fluctuates by 10% or more, as reflected in the annual average population count.The Project Authority will calculate, and provide to the Contracting Authority, the annual average population using the timeframe October 1st to September 30th. The Project Authority will determine how the annual average population count is calculated (including but not limited to, accommodation reports, count sheets) at their sole and entire discretion.The Project Authority will consider Shared Accommodation cells as one outlet for the purpose of this contract. A shared accommodation cell is defined as a cell that is designed to house two inmates.The Project Authority may request to adjust the outlet count for units that are unoccupied for maintenance or construction for one month or more. In this case, the Project Authority will provide written notification to the Contracting Authority requesting an adjustment to the outlet count. The Contracting Authority will provide written notice to the Contractor of the increase or decrease. The Contractor must adjust the number of outlets, which must be effective the 1st day of the following month. The Contracting Authority will give the Contractor a minimum of ten (10) days notice.Deliverables & Billing:Drumheller Institution has approximately 650 cable drops. CSC requires that all drops be active at all times. A viable and balanced CATV signal or equivalent must be delivered to all 650 drops.The list of channels will be reviewed bi-annually, with the option to switch equivalent channels.Term of ContractPeriod of the Contract: The Work is to be performed during the period of October 1, 2022 to September 30, 2027.File Number: 53000-22-4048225Contracting Authority: Jill PelrineTelephone number: (306) 659-9300E-mail: 501Contracts@csc-scc.gc.caNOTE TO BIDDERS: Bidders can obtain the complete statement of work and evaluation criteria by downloading the solicitation document and associated documents from Buyandsell.gc.ca/tenders.The Crown reserves the right to negotiate with suppliers on any procurement.Documents may be submitted in either official language of Canada (English or French).After contract award, bidders may request a debriefing on the results of the bid solicitation process. Bidders should make the request to the Contracting Authority within fifteen (15) working days of receipt of the results of the bid solicitation process. The debriefing may be in writing, by telephone or in person.Procurement Assistance Canada (PAC) offers seminars to businesses interested in learning how to sell goods and services to the Government of Canada. The seminars are FREE.Topics include:? Overview of the federal government contracting process;? Searching for opportunities on the Buy and Sell - Tenders website;? Bidding on opportunities;? Registering in supplier databases.The full schedule of seminars can be found on the Buyandsell.gc.ca website, under Event Calendar (https://buyandsell.gc.ca/event-calendar).