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INMATE TELEPHONE AND COMMUNICATION SERVICES

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RFP #27025State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The County of Greenville, South Carolina, is seeking proposals under RFP 27025 for a turnkey Inmate Telephone System and related communication services for the Greenville County Detention Center. The selected vendor will be responsible for the installation, operation, and maintenance of a system serving approximately 1,600 inmates across multiple facilities. The primary objective is to implement a secure and reliable communication network that complies with all federal, state, and local regulations, including FCC mandates, while ensuring the lowest reasonable cost for inmates and their families. This solicitation is managed by the Procurement Services Division and is open to qualified and experienced proposers. Interested parties must submit their responses by the deadline of October 9, 2026. The project is overseen by the Procurement Director, Bob Brewer, and is intended to support the operational needs of the Greenville County Department of Public Safety.

General Info

Greenville County seeks a turnkey inmate telephone system provider by October 9, 2026.

Documents

(5)

Greenville County Sample Services Agreement 2022

PDF•11 pages•contract-document

RFP #27025 - Inmate Telephone and Communication Services

PDF•rfp

Cell Occupancy Listing - Phones-051226

PDF•other

County of Greenville Substitute Form W-9

PDF•1 page•other

Inmate Phone Service Revenue Report Oct 2025-March 2026

PDF•other

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Timeline

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Organization & Contact Information

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AgencySouth Carolina → DETENTION CENTER
Contacts1 person available
OfficeGreenville, SC, 29601, USA
Office AddressGreenville, SC, 29601, USA
Contacts
Bob BrewerProcurement Director

Interested Companies (4)

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Smart Communications Holding
Seminole, FL
Pay Tel Communications
Greensboro, NC

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Full Description

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The County of Greenville, South Carolina (hereinafter referred to as the "County"), through its Procurement Services Division, is soliciting proposals from qualified and experienced vendors (hereinafter referred to as the "Proposer") to provide a comprehensive Inmate Telephone System (ITS) and related communication services for the Greenville County Detention Center. The Greenville County Detention Center is operated by the Greenville County Department of Public Safety and consists of multiple facilities with a combined ADP of approximately 1,600 inmates. The Detention Center houses pretrial detainees, sentenced inmates, and individuals held on behalf of other agencies. The County seeks a Proposer that will provide, install, operate, and maintain a turnkey inmate telephone and communication system that meets or exceeds all federal, state, and local regulatory requirements, including any applicable rulings or orders from the Federal Communications Commission (FCC). The County prioritizes a system that offers the lowest reasonable cost to inmates and their families while maintaining security, reliability, and accountability.

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