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INQUIRY MANAGEMENT & ADMINISTRATION

Active

HSCG39-11-P-TT607Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

The contract involves the development, hosting, and maintenance of a comprehensive student inquiry management system for the United States Coast Guard Academy (USCGA). This system is designed to handle approximately 20,000 new admissions inquiries annually and provide real-time access to information for both students and Academy Admissions Partners through dedicated web portals. The Contractor is responsible for creating an integrated system that securely links with USCGA’s existing enterprise systems, ACADIS and Recruitment PLUS, ensuring daily data exchanges that comply with USCGA’s security and format standards. The system must be fully developed, tested, and operational by mid-July 2011, and remain accessible through June 2012, featuring USCGA branding without any external advertisements or solicitations. Key requirements include the Contractor’s proven expertise with at least three years of experience in developing similar online application and recruitment systems, particularly those involving advanced student portals and nationwide volunteer recruitment coordination. The solution must adhere to industry and Coast Guard standards for server security, speed, and reliability, and the Contractor must secure all necessary permits and licenses prior to commencement. Ongoing technical support throughout the contract duration is also mandated. The contract is managed by the USCGA, part of the Department of Homeland Security, with the work performed in New London, Connecticut, and contact for the contract is maintained through Kevin W. Gustin.

General Info

Develop, host, maintain USCGA student inquiry system, integrate existing systems, ensure security, and provide support.

Agency

Department Of Homeland Security → Cg ACADEMY(00039)

NAICS

541511 - Custom Computer Programming Services

Place of Performance

15 Mohegan Avenue, NEW LONDON, CT, 06320, USA

Set-Aside

NONE

Documents

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Timeline

PostedMay 31

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Organization & Contact Information

AgencyDepartment Of Homeland Security → Cg ACADEMY(00039)

Contacts1 person available

OfficeGROTON, CT, 06340, USA

Organization / AgencyDepartment Of Homeland Security → Cg ACADEMY(00039)

Office AddressGROTON, CT, 06340, USA

Contacts

Kevin W Gustin

contact@example.gov

Full Description

This is not a solicitation. Authority: FAR 6.302-1 The United States Coast Guard Academy (USCGA) is committed to strengthening the nation's future by educating, training and developing leaders of character who are ethically, intellectually, professionally, and physically prepared to serve their country and humanity, and who are strong in their resolve to build on the long military and maritime heritage and proud accomplishments of the United States Coast Guard. To accomplish this mission, the USCGA must effectively process, report and communicate with approximately 20,000 new admissions inquiries each year. Additionally, Academy Admissions Partners must also have real-time informational access to students in the inquiry pool. The Contractor shall develop, host and maintain a student inquiry system including certified hosting service, student web portal, Academy Admissions Partner portal (aka "partner portal") and secure information system links to the USCGA enterprise system (ACADIS) and CRM system (Recruitment PLUS). The items must be developed, tested and ready to launch no later than July 1, 2011 and must remain open for students and Partners to access through June 30, 2012. The Contractor must have an established history (at least three years working with college/university clients) of developing, hosting and maintaining online application systems that include technically advanced portals for students and a nationwide volunteer recruitment team. The online inquiry system must be developed, tested, approved by USCGA and ready for launch no later than July 15, 2011. The online inquiry and web portals must carry all branding elements of the USCGA and may not include advertisements or solicitations of any kind. The data imports/exports to and from ACADIS and Recruitment PLUS must meet USCGA file format and security standards. Data must be transmitted and received by the Contractor on a daily basis. The Contractor shall provide ongoing technical support as required throughout the term of this task order. The server must meet industry and Coast Guard standards for security, speed and reliability. The Contractor shall obtain all permits and licenses required to perform work under the contract. These shall include, as applicable, state, local, business licenses and any other licenses required by regulation or laws. Such licenses shall be available upon the commencement of work. Any firm that believes they can meet these requirements may give written notification. Supporting evidience must be sufficient to demonstrate ability to comply. contact@example.gov