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This Government Contract opportunity was posted on December 23, 2008. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Intent to Award Single Source GSA Order

Closed
TIRNO-09-K-00110Federal

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The IRS intends to award a sole source GSA Schedule Order to Intervoice, Inc. for the maintenance and support of the Consolidated Customer Communications vXML Interactive Voice Response systems within the IRS Contact Center Enterprise. This proprietary telecommunications system support covers both hardware and software for the performance period spanning October 1, 2008, through September 30, 2009. The procurement is being conducted under the authority of FAR 6.302-1, which applies when only one responsible source is available. Because this is a sole source intent, no formal solicitation has been prepared. However, any responsible source capable of maintaining the equipment in accordance with original equipment manufacturer requirements and certification may submit documentation of their capabilities. The deadline for such submissions is January 6, 2009. The action is identified by solicitation number TIRNO-09-K-00110 and falls under NAICS code 334210.

General Info

Agency

N/A

NAICS

334210 - Telephone Apparatus Manufacturing

Place of Performance

IRS New Carrollton Federal Building, 5000 Ellin Road, Lanham, MD 20706; IRS 2385 Chamblee Tucker Road, Chamblee, GA 30341; IRS , USA

Set-Aside

NONE

Documents

0

No documents available

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Timeline

PhaseClosed
Posted

special-notice

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyN/A
Contacts2 people available
OfficeN/A
Organization / Agency
N/A
Office AddressN/A
Contacts
Lanny L TurnerContracting Officer
Herman L StoffelSr. Business Operations Analyst

Full Description

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Under the authority of FAR 6.302-1, "only one responsible source," the IRS intends to negotiate and award a sole source GSA Schedule Order with Intervoice, Inc. against GSA Schedule Contract GS-35-F-0246L for maintenance and support of the IRS Consolidated Customer Communications (CCC) vXML Interactive Voice Response (IVR) systems of the IRS Contact Center Enterprise. Intervoice, Inc. will maintain the hardware and software of this proprietary telecommunications system for the period of October 1, 2008 through September 30, 2009. No solicitation has been prepared or will be provided. This notice is required in accordance with FAR 5.201. Any responsible source may provide clear documentation of their capability to maintain Intervoice, Inc. telecommunications equipment in accordance with OEM requirements and certification no later than January 6, 2009.

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