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This Government Contract opportunity from Department Of The Treasury was posted on May 3, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

IRS Live Assistance Program

Closed
SPNOT_05032023_SAMFederal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

NAICS

N/A

Place of Performance

New Carrollton, MD, USA

Set-Aside

NONE

Documents

1

IRS Live Assistance Program RFI Notice

PDF, Low prioritypresolicitation
Low

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Uniform Contract Format

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Timeline

PhaseClosed
Posted

special-notice

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of The Treasury → Office Of Strategic Acq Initiatives
ContactsNo contacts available
OfficeNEW CARROLLTON, MD, 20706, USA
Office AddressNEW CARROLLTON, MD, 20706, USA
ContactsNo contact information available

Full Description

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NOTE: The purpose of this listing on SAM.GOV is to notify interested parties that a Request for Information (RFI) has been posted on the GSA site at: LINK: Preview - TREAS IRS - Live Assistance Program for the IRS Contact Center - MRAS (gsa.gov) ALL INTERESTED PARTIES SHALL THEIR RESPONSES THROUGH THE GSA (PLEASE REFER TO THE LINK ABOVE). Purpose: The IRS is conducting market research, seeking to obtain interest within the GSA MAS holders. Market Research will assist the IRS in understanding the marketplace interest for services, software licenses, hardware/software maintenance, engineering, development, deployment, and operations support for the on-going management, maintenance, upgrades, and operations of the Internal Revenue Service (IRS) Live Assistance Program. Additionally, this RFI is intended to obtain vendor input as what would be a feasible implementation timeline and ascertain what vendors and vendor partnerships are interested in supporting this important IRS program. ALL INTERESTED PARTIES SHALL THEIR RESPONSES THROUGH THE GSA (PLEASE REFER TO THE LINK ABOVE).

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Miguel
Hillary
Keith Deutsch
Christine

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