ISOSS

The ISOSS contract, solicitation number W91151-20-D-0009, was awarded as a fixed-price, competitive contract set aside for Women-Owned Small Businesses using the Lowest Price Technically Acceptable process. Managed by the Department of Defense through the W6QM Micc-Fdo Ft Hood office, the contract provides comprehensive Information Systems Operations Service Support at the White Sands Missile Range in New Mexico. The scope of work involves non-personal IT management services to maintain the Army's information systems infrastructure over a five-year period of performance. Key technical requirements include the maintenance of multiple networks, specifically DREN, TSN-Red/Black, SIPRNET, and NIPRNET, as well as support for the Fast Burst Reactor Electronic Security System. The contractor is responsible for providing tier I through IV help desk services, desktop support, and network coverage. To ensure operational standards, the contract mandates adherence to DoDI 8570.1-M certifications for staffing and the implementation of a formal Quality Control Plan to meet quality assurance expectations.