IT Infrastructure Upgrade for ISF Lebanon

The U.S. Department of State, through the Regional Procurement Support Office Frankfurt, has awarded a sole-source, firm-fixed-price contract valued at $19 million to Prime Source Technologies, LLC for the urgent modernization of the Lebanese Internal Security Forces (ISF) Data Center in Beirut. This project, solicited under 19GE5026R0070 and justified under FAR 6.103 due to unique and compelling circumstances, is mandated to prevent catastrophic failure of over a dozen critical law enforcement systems including Criminal Case Management, Payroll, Weapons Tracking, and Inmate Records. The work encompasses hardware replacement with Dell/EMC equipment, Oracle software licensing, secure data migration, network upgrades, and integration with AWS and Oracle Gold Partnership infrastructure, all to be completed within a 24-month period. The award is based on the contractor’s exceptional past performance, irreplaceable institutional knowledge spanning seven years of direct on-site engagement with ISF, and the inability of any other entity to safely assume responsibility without risking systemic failure. Contract performance is strictly limited to Beirut, Lebanon, with delivery, installation, and support spanning more than 300 ISF locations nationwide. The contractor must maintain a locally based workforce in Lebanon to ensure cost efficiency, operational resilience amid regional instability, and continuous system responsiveness. Security clearance and pre-established trust with Lebanese authorities are non-transferable and uniquely held by the contractor, creating a de facto organizational conflict of interest that precludes competition. Additional requirements include active partnerships with Oracle, Microsoft, Hexagon, and AWS to enable discounted licensing and integrated support, which are not replicable by other vendors. The contract is funded by INL Beirut under 41 USC 3304 and FAR 6.103, with no option periods or line-item pricing details disclosed. Acceptance and inspection occur at the ISF Data Center under government supervision, with performance evaluated through CPAR metrics rather than formal technical evaluation factors. No packaging, marking, or invoicing specifications are detailed, and while the contracting officer and technical cognizance roles are identified, direct contact information for key personnel is not provided.