This Solicitation opportunity from California was posted on January 2, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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IT Managed Support Services

Closed

25-11691-CState & Local

Submission Closed01/28/2025, 12:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541519

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Solicitation # SRC0000037426

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Commander

POSTED

about 12 hours ago

DEADLINE

in about 1 month

AI Contract Overview

The City of Berkeley is seeking proposals from qualified firms to enhance its IT Service Desk support capacity, which is currently operating with insufficient staffing levels, affecting the quality and timeliness of support services. This solicitation, titled "IT Managed Support Services," aims to identify a capable partner to provide managed support services under a contract valued between $500,000 and $2,000,000. While price remains a significant consideration, the selection process will also evaluate other factors to ensure the chosen firm can effectively meet the city's needs. Proposals are due by January 28, 2025, and interested firms can contact Sara Rubio via email for further information. The contract is part of the City of Berkeley’s broader efforts to improve its IT support infrastructure, and the project is open to firms with relevant experience under NAICS code 541519. The city emphasizes that this is a request for proposals rather than an invitation to bid, highlighting the importance of a comprehensive evaluation process that considers various criteria beyond cost.

General Info

Agency

California → City of Berkeley

NAICS

541519 - Other Computer Related Services

Place of Performance

CA, USA

Set-Aside

NONE

Documents

25-11691-C IT Managed Support Services - Addendum A

q-and-a

High

Spec #25-11691-C: IT Managed Support Services

rfp

High

AI Contract Breakdown

Uniform Contract Format

Timeline

PhaseClosed

PostedJan 2

Solicitation

Response DeadlineJan 28

Deadline has passed

Submission Closed

01/28/2025, 12:00:00 AM UTC

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Organization & Contact Information

AgencyCalifornia → City of Berkeley

Contacts1 person available

OfficeN/A

Organization / AgencyCalifornia → City of Berkeley

Office AddressN/A

Contacts

Sara Rubio

contact@example.gov

Full Description

The City of Berkeley is soliciting written proposals from qualified firms to augment its Service Desk resources. The Service Desk is running understaffed impacting its ability to provide effective and timely support. As a Request for Proposal (RFP) this is not an invitation to bid and although price is very important, other factors will be taken into consideration.

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