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This Government Contract opportunity from Mississippi was posted on July 8, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

IT Systems Technical Support & Help Desk Services

Closed
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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AI Contract Overview

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The contract seeks qualified providers to deliver Tier 1–2 technical support for Cisco-based systems, focusing on user assistance, remote diagnostics, incident resolution, and coordination with vendor escalation teams to ensure timely and effective problem resolution. Support must be responsive, technically proficient, and aligned with industry best practices for network infrastructure maintenance and end-user service delivery. The solicitation is issued under the NAICS code 541512 for computer systems design and related services, and is classified as a subcontract opportunity by the Mississippi Department of Finance and Administration through the MPTAP program. The posting date is July 8, 2026, with a required response deadline of July 16, 2026. The place of performance and specific agency office details are not specified, but all work is expected to support Mississippi state operations through the designated procurement portal.

General Info

Provide Tier 1–2 Cisco technical support via MPTAP for Mississippi state operations, response due July 16, 2026.

Agency

Mississippi → MPTAPView Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

MS, USA

Set-Aside

NONE

Documents

This scope was carved out of 3170036184.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

ALL BIDS MUST BE SEALED AND PLAINLY MARKED ON THE OUTSIDE OF ALL ENVELOPES IN ACCORDANCE WITH THE BID SUBMITTED. SPECIFICATIONS ARE ON FILE IN THE OFFICE OF THE DIRECTOR OF PROCUREMENT SERVICES AND CAN BE VIEWED / DOWNLOADED AT https://secure24.olemis

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyMississippi → MPTAP
ContactsNo contacts available
OfficeN/A
Organization / Agency
Mississippi → MPTAP
View Agency Profile
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide Tier 1–2 technical support for Cisco-based systems, including user assistance, remote diagnostics, incident resolution, and coordination with vendor escalation teams.

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