J--Provide Preventive maintenance and repair support on Nuance PowerScribe Voice Recognition System Software and Hardware
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The Darnall Army Community Hospital's Great Plains Regional Contracting Office plans to sole source a firm fixed price maintenance contract to Nuance Communications around April 14, 2010. The contract covers 12 months of preventive maintenance and repair support for Nuance PowerScribe Voice Recognition System software and hardware. Because Nuance holds proprietary rights to the software and services, only Nuance-certified technicians are authorized to provide support, which may be delivered remotely via VPN access, through a help desk, or in person as required. The procurement falls under NAICS code 811213 with a size standard of 7 million dollars. While this notice is not a formal request for quotes or solicitation, vendors capable of providing equal or superior services are invited to submit written capability statements, proposals, or quotations, which will assist the agency in evaluating whether a competitive procurement is warranted. These submissions must clearly demonstrate the offeror's bona fide ability to perform the required services, be provided in writing, and at no cost or obligation to the Government; verbal offers will not be considered. The primary point of contact for this opportunity is Emerita Torres, Purchasing Technician at the Darnall Army Community Hospital in Fort Hood, Texas.
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