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J--Provide Preventive maintenance and repair support on Nuance PowerScribe Voice Recognition System Software and Hardware

Active
W45XTR00201050Federal

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The Darnall Army Community Hospital's Great Plains Regional Contracting Office plans to sole source a firm fixed price maintenance contract to Nuance Communications around April 14, 2010. The contract covers 12 months of preventive maintenance and repair support for Nuance PowerScribe Voice Recognition System software and hardware. Because Nuance holds proprietary rights to the software and services, only Nuance-certified technicians are authorized to provide support, which may be delivered remotely via VPN access, through a help desk, or in person as required. The procurement falls under NAICS code 811213 with a size standard of 7 million dollars. While this notice is not a formal request for quotes or solicitation, vendors capable of providing equal or superior services are invited to submit written capability statements, proposals, or quotations, which will assist the agency in evaluating whether a competitive procurement is warranted. These submissions must clearly demonstrate the offeror's bona fide ability to perform the required services, be provided in writing, and at no cost or obligation to the Government; verbal offers will not be considered. The primary point of contact for this opportunity is Emerita Torres, Purchasing Technician at the Darnall Army Community Hospital in Fort Hood, Texas.

General Info

Nuance sole source 12-month maintenance for PowerScribe system; certified technicians only.

Agency

N/A

NAICS

811213 - Communication Equipment Repair and Maintenance

Place of Performance

Not specified

Set-Aside

NONE

Documents

0

No documents available

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Timeline

Posted

special-notice

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Organization & Contact Information

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AgencyN/A
ContactsNo contacts available
OfficeN/A
Organization / Agency
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Office AddressN/A
ContactsNo contact information available

Full Description

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The Great Plains Regional Contracting Office, Darnall Army Community Hospital intends on Sole Sourcing a Firm Fixed Price maintenance contract on or about April 14, 2010 to Nuance Communications. This procurement is for 12-months of Preventive Maintenance and Repair support on all Nuance PowerScribe Voice Recognition System Software and Hardware. Nuance Communications has sole proprietary of software and services which must be provided by Nuance certified technicians. Support may be provided via VPN access, help desk or by having a technician on site as the situation may warrant. The NAICS code of this procurement is 811213 and the size standard is 7.0M. This notice is neither a request for quotes nor a solicitation of offers; however, vendors believing that they can provide equal or better service may submit in writing a capability statement, proposal, or quotation, which shall be considered by the agency. Information received will be considered solely for the purpose of determining whether conducting a competitive procurement is the best interest of the Government. Responses must provide clear and concise documentation indicating an offereors bona fide capability to provide these services. Verbal responses are not acceptable and will not be considered. All information submitted should support the offerors capability to provide the service required, and shall be furnished at no cost or obligation to the Government. Point(s) of Contact: Emerita Torres, Purchasing Technician, +1 (555) 000-0000, email contact@example.gov, Place of Performance: Darnall Army Community Hospital, Fort Hood, Texas

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